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I'm results and performance oriented and I have a proven track record experience in IT Business Process Outsourcing, Service Operation and Delivery, Service Delivery & Quality Improvement and Project Management. I have also received numbers of compliments and recognition from my clients on my good work and service delivered to them.
I also experienced in online marketing as freelancer, helping client to brand their products in digital marketing, product logo and graphic design.
I can be communicating in: English, Malay, Chinese, Cantonese, Hokkian and Teochew.","rawText":"I have over 20 years of professional experience in MNC IT Business Process and Outsourcing industry in Malaysia as specialist, supporting global customers. I'm results and performance oriented and I have a proven track record experience in IT Business Process Outsourcing, Service Operation and Delivery, Service Delivery & Quality Improvement and Project Management. I have also received numbers of compliments and recognition from my clients on my good work and service delivered to them. I also experienced in online marketing as freelancer, helping client to brand their products in digital marketing, product logo and graphic design. I can be communicating in: English, Malay, Chinese, Cantonese, Hokkian and Teochew.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f12f239a294ca922309b644067e00c01/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Company: DXC Technologies Sdn Bhd (Formaly know as Hewlett Packard Enterprise Sdn Bhd)

Work History:
Solution Integration Services - June 2017 – December 2017
Project Manager - November 2016 – May 2017
Service Delivery Excellent Consultant - January 2014 – November 2016
Backup & Storage Project Service - December 2012 – January 2014
Backup Capability Consultant - March 2008 – December 2012
WINTEL Deep Technical Support - August 2006 – February 2008

Core Competency:
    Project Management
    Operation Management in IT
    Service Delivery and Quality Assurance (Audit & Compliance)
    ITIL Best Practices and Processes
    IT Service Management (lTSM).
    MS SharePoint Administration
    Proactive Problem Management (RCA)
    Continuous Service Improvement (CSI)
    Lean Six Sigma
    Process Documentation & Technical Procedures
    Productivity Improvement
    Data Analysis

Tools:
    Microsoft Office (Word, Excel, Power Point, etc)
    MS SharePoint
    Remedy, SM9, OVSD, OVSC

Please do not hesitate to contact me if you would like know more in detail.
It’s my pleasant and I’m looking forward to work with you.

Best regards,
MP Tan","rawText":"Company: DXC Technologies Sdn Bhd (Formaly know as Hewlett Packard Enterprise Sdn Bhd) Work History: Solution Integration Services - June 2017 – December 2017 Project Manager - November 2016 – May 2017 Service Delivery Excellent Consultant - January 2014 – November 2016 Backup & Storage Project Service - December 2012 – January 2014 Backup Capability Consultant - March 2008 – December 2012 WINTEL Deep Technical Support - August 2006 – February 2008 Core Competency:  Project Management  Operation Management in IT  Service Delivery and Quality Assurance (Audit & Compliance)  ITIL Best Practices and Processes  IT Service Management (lTSM).  MS SharePoint Administration  Proactive Problem Management (RCA)  Continuous Service Improvement (CSI)  Lean Six Sigma  Process Documentation & Technical Procedures  Productivity Improvement  Data Analysis Tools:  Microsoft Office (Word, Excel, Power Point, etc)  MS SharePoint  Remedy, SM9, OVSD, OVSC Please do not hesitate to contact me if you would like know more in detail. It’s my pleasant and I’m looking forward to work with you. Best regards, MP Tan","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f12f239a294ca922309b644067e00c01/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Tan M. P.","companyId":5169054,"companyHash":"f12f239a294ca922309b644067e00c01","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"Ninguna calificación todavía","average":5,"ratingText":"5 de 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"MY","name":"Malasia","class":"flag flag-my","url":"https://www.workana.com/es/freelancers/malasia?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Valor hora:","rate":"RM 35,00","isSet":true,"currency":"MYR","amount":"35.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Programación y Tecnología"},"public":true,"clarificationText":"Formatos permitidos:
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