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Destrezas y habilidades:

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- Plataformas de llamadas: Aircall, Masvoz, Toky, Cloudtalk, Ringover.
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- Plataformas de data: Looker, Playvox, Klaus.
- Conocimiento básico de: Wordpress, Odoo, Google Analytics, Search Console, Ads, Trends.
- Conocimiento básico en Lenguaje SQL y Apps Script.
- Otros programas: CE3x, AutoCAD, OneLogin.
- Responsable y puntual.
- Proactivo y dinámico.
- Buena presencia.
- Excelente habilidad de interacción personal y comunicación afectiva.
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Glovo es una app de España con presencia a nivel internacional que ofrece repartos a domicilio.

Real Time Operations - Supervisor (Octubre 2019 - Actualidad): Estoy a cargo de hacer el Control del Panel de Admin y que todo funcione sin problemas a nivel de equipo.

Live Operations Hero - Agente (Octubre 2017 - Septiembre 2019): Trabajé atendiendo y resolviendo chats, correos, llamadas entrantes y salientes, tanto para clientes como para riders con el fin de que el usuario esté satisfecho.

- Agente de Ventas en Fibra Adamo.

Me encargué de vender servicios de telefonía e internet por fibra Óptica por medio de llamadas y correo.

- Técnico Certificador Energético en Certiexpres.

Realicé certificados energéticos que es el documento en el que se informa de la eficiencia energética de un inmueble en cuanto a su consumo de energía en unas condiciones normales de funcionamiento y ocupación.

- Preparador Académico en las Cátedras de Cálculo en Instituto Pedagógico de Maturín.

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