Accenture. – Business Operations Analyst 2015 – 2017
Provide coordination/communication support to Delivery or Product leads and their team(s) to ensure initiatives meet schedule, budget, and quality commitments. Analysis of rosters for decision making about opening courses and production per quarter and provide ad hoc analysis and support as required. Track, measure, report and communicate project costs, performance issues and risks. Maintain internal process documentation and provide continuous improvement with tools, metrics, training and other strategies, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization. Support standard management reporting processes and metrics throughout the delivery/product organization by creating templates, job aids, and other materials and produce reporting packages as required. Track, measure, report and communicate project costs, performance issues, and risks. Maintain internal process documentation. Execute with success a migration process with India, Spain, and China. Business Excellence (BE) Focal Lead in charge of follow up all the BE Focals monthly assessment, create reports and analysis of BE process. Project Management Assistant of Maven Program (SME program) with planning stages, execution and follow up of weekly tasks, weekly progress reports.
Grupo Preselección, S.A. – HR Specialist 2013- 2015
Processing and control of the payroll and labor settlements from different companies at the same time. Prepare/process/transmit federal, state and local tax funding files and reports in a timely manner, including INS (Work Insurance) and CCSS (Social security) and Ministry of National Treasury reports. Payroll processing of 1900-2000 employees per month. Create account reconciliations and other payroll controls such as balancing payroll results to payroll tax returns. Interface with the accounting department, banks and other outside sources regarding payroll policies and interpretation, pay computations, direct deposits and so forth. Ensure the accurate and timely processing of benefit deduction adjustments. Partner with human resources to ensure all payroll transactions are authorized and in compliance with company policies and procedures. Perform year-end adjustments, such as third party sick pay and employee gross-ups. The recruitment process for external companies. Application and analysis of psychometric assessments. Documentation of processes, collaboration in the creation of quality control system, cooperation and monitoring in migration projects with international partners (SOP documents and Business Excellent tools).
GCP, S.A. – HR / Administrative Coordinator 2010 - 2013
Manager of the departments of human resources and internal organization of the company. Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met. Liaise with other departments or functions (payroll, benefits etc.) Execute the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc. Coordinate training sessions and seminars. Perform orientations, onboarding and update records with new hires. Produce and submit reports on general HR activity. Assist in ad-hoc HR projects, like a collection of employee feedback.