Digisystem Jul 2017 - Presente
Support in the Senac units and their users, performing Debugging Windows, Troubleshooting, Configurations of equipment for pedagogical use (tablets, digitizers, virtual boards, hotspot, printers, etc.), Network / Proxy Settings, Intranet, Outlook, Hardware Maintenance , Networks, Machine Parameters, control and opening of calls and statistics on service and call execution.
Management Information Assistant
Paschoalotto Nov 2016 - Jul 2017
- Responsible for generating performance reports and providing information and recommendations on reporting and analysis based on performance trends;
- Data collection and analysis of the data type and data time to be captured;
- Implement changes of reports within the assigned responsibilities.
- Delivery of all reporting activities designated as detailing in the service menu of deadlines and quality agreed both internally and externally;
- Automate reports to reduce inefficiencies;