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Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Gerente de Soluciones Tecnologicas en Softnet
Nov 2014 - Dic 2016
Control y seguimiento de las solicitudes del área comercial para el diseño en fase de preventa de soluciones y servicios en el área de las Tecnologías de Información y las Comunicaciones. Control y seguimiento del cumplimiento de los tiempos de respuesta requeridos en los procesos de dimensionamiento de las soluciones y servicios. Control y seguimiento de los procedimientos de la Gerencia. Mantener un alto nivel de conocimiento de las diferentes soluciones tecnológicas ofrecidas por la empresa. Apoyar a la Gerencia de Servicios Profesionales en el entendimiento pleno de las soluciones aceptadas por los clientes. Diseñar planes, establecer normas y políticas que aseguren el aseguramiento de la calidad en los procesos de la Gerencia. Dirigir y controlar las actividades relacionadas con la preparación, planificación y diseño de proyectos. Identificar los indicadores de gestión que permitan evaluar la gestión del área, a través del mantenimiento de estadísticas.

Especialista en Redes en Daxa Venezuela S.A.
Abr 2011 - Nov 2014
Instalación, configuración, implementación y troubleshooting de equipos Cisco Systems: **Red Wireless (Proyecto Telefónica Movistar). **Switches Catalyst 3750 (Proyecto Telefónica Movistar). **CallManager/Unified Communications Manager (CUCM) 4.x hasta 9.x (Proyectos 3M, Del Sur, CANTV, Uniseguros, Oriental de Seguros, CORPOELEC, SSK Montajes-Perú, SENCICO-Perú, APM-Perú, Universidad Central de Venezuela-UCV) **CallManager Express (CME). (Proyectos CANTV, Daxa Perú). **Cisco Unified Contact Center Express (UCCX) 4.x hasta 9.x (Proyectos 3M, Del Sur, CANTV, Uniseguros, Oriental de Seguros, CORPOELEC, SENCICO-Perú, Universidad Central de Venezuela-UCV). Líder Técnico para proyectos Routing & Switching / Unified Communications / Collaboration. Redacción de Informes Técnicos. Elaboración de Presentaciones Técnicas.

Especialista Técnico en IBM de Venezuela S.C.A.
Mar 2006 - Abr 2011
Instalación, configuración, implementación, troubleshooting y mantenimiento preventivo y correctivo de equipos Cisco Systems: Routers (1800 Series, 2600 Series, 2800 Series, 3800 Series, 7200 Series y 7500 Series), Switchs Catalyst (2900 Series, 3500 Series, 3700 Series, 4500 Series, 6500 Series), Wireless (Aironet Access Points, Bridges, Wireless LAN Controllers, Wireless IP Phones); Voice (IP Phones, Voice Gateways, IP Communicator, Call Managers); Security (Access Control Servers, MARS). Monitoreo de Redes LAN/WAN/WLAN con aplicaciones como Cisco Works, NetFlow Analyser, WiFi Manager, NAM Module. Manejo de las herramientas TAC, SVO, POWR y SCC de Cisco para la apertura de casos, reemplazo de partes, devolución de piezas y mantenimiento de contratos. Redacción de Informes Técnicos. Elaboración de Presentaciones Técnicas.

Consultor Especializado ABA-1 en CANTV
Ago 2004 - Nov 2004
Soporte técnico especializado a los usuarios del servicio de Internet sobre Banda Ancha (ABA) de Cantv.Net por medio del Call Center. Instalación de modems y registro de los usuarios al servicio. Troubleshooting. Resolución de fallas en la navegación y problemas de conexión. Creación de cuentas de correo. Configuración del Internet Explorer y Outlook Express.

Asesor Tecnico en Soporte Wakeupnet C.A.
Dic 2002 - Ago 2003
Ensamblaje, instalación, configuración y mantenimiento de PC's. Instalación y mantenimiento de cableado estructurado.
Instalación y mantenimiento de redes de datos. Instalación y configuración de switchs y routers Cisco Systems.
Diseño y lectura de planos para instalaciones de cableado estructurado. Encargado del levantamiento de información y supervisión de los trabajos de instalación y mantenimiento de cableado estructurado y redes de datos.","rawText":"Gerente de Soluciones Tecnologicas en Softnet Nov 2014 - Dic 2016 Control y seguimiento de las solicitudes del área comercial para el diseño en fase de preventa de soluciones y servicios en el área de las Tecnologías de Información y las Comunicaciones. Control y seguimiento del cumplimiento de los tiempos de respuesta requeridos en los procesos de dimensionamiento de las soluciones y servicios. Control y seguimiento de los procedimientos de la Gerencia. Mantener un alto nivel de conocimiento de las diferentes soluciones tecnológicas ofrecidas por la empresa. Apoyar a la Gerencia de Servicios Profesionales en el entendimiento pleno de las soluciones aceptadas por los clientes. Diseñar planes, establecer normas y políticas que aseguren el aseguramiento de la calidad en los procesos de la Gerencia. Dirigir y controlar las actividades relacionadas con la preparación, planificación y diseño de proyectos. Identificar los indicadores de gestión que permitan evaluar la gestión del área, a través del mantenimiento de estadísticas. Especialista en Redes en Daxa Venezuela S.A. Abr 2011 - Nov 2014 Instalación, configuración, implementación y troubleshooting de equipos Cisco Systems: **Red Wireless (Proyecto Telefónica Movistar). **Switches Catalyst 3750 (Proyecto Telefónica Movistar). **CallManager/Unified Communications Manager (CUCM) 4.x hasta 9.x (Proyectos 3M, Del Sur, CANTV, Uniseguros, Oriental de Seguros, CORPOELEC, SSK Montajes-Perú, SENCICO-Perú, APM-Perú, Universidad Central de Venezuela-UCV) **CallManager Express (CME). 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