SUMMARY OF QUALIFICATIONS
Experienced with customer service. Enjoys working with other and alone, and does both equally well. Has an In-depth knowledge and understanding of Microsoft Office applications and other Windows Applications. Skilled in identifying and tackling customer related issues.
Has regularly practiced speaking English and as such is bilingual. Due to this, communication is a strong skill.
2011 to Now - Telemarketing Attendant at Veganet Cetelem
-Organizing sales worksheets through Windows Excell.
-Fast and dynamic customer service with upwards of 30 to 50 clients a day.
-Carrying a dialogue with the customer.
2007 to 2008 - Trainee Companhia do Metropolitano do Estado de São Paulo – Metrô.
-Provided help organizing files and editing structural blueprints with AutoCAD and Corel Draw.
EDUCATION & TRAINING
2008 - High School – Graduated
2008 to 2009 - Technical Course Cuisine and Gastronomy of ETEC Carlos Campos
Currently enrolled at College FMU - FIAM FAAM Publicity and Propaganda, Second semester.