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Puesto: Lider de Equipo de Soporte 1er Nivel
Periodo: ene 2015 - Actualmente
Pais: Argentina
Descripción: Como Líder de Equipo me encargo de asegurar el cumplimiento de los acuerdo de calidad del
servicio, para esto reparto y asigno tareas a los operadores que conforman el equipo de Soporte
Primer Nivel (Mesa de Ayuda), Realizo informes diarios y semanales del estado de incidentes
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urgentes y prioritarios en los ambientes productivos. Como Operador de Soporte de Primer Nivel
forme parte del equipo de primer punto de contacto para usuarios internos por consultas sobre
equipos y aplicaciones informáticas que necesiten soporte o requieran servicios del área (PC, laptops
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procedimientos operativos (altas, cierres, derivación y seguimiento) · Tipificar, clasificar y asignar
inicialmente la prioridad y urgencia de los incidentes registrados. · Manejo de herramienta de gestión
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15 Personas a cargo

Empresa: Identicum
Puesto: Seguridad Informática
Periodo: nov 2013 - ene 2015
Pais: Argentina
Descripción: Trabajo con sistemas de IDM de Novell. Desarrollo de conectores (drivers) con diversas plataformas
(Oracle, SQL Server, Active Directory, GoogleApps). Analisis de logs, Sentinel Log Manager. Windows
y Unix. Documentación. Monitoreo de la solución. Principales cuentas de trabajo: Banco Coomeva
(Colombia), Cordial Compania Financiera (Arg), Carrefour (Arg), Ledesma (Arg), La Caja (Arg), Endesa
(Chile, Perú, Colombia, España), Emcali (Colombia), Tenaris (Arg)

Empresa: Consultoría Global
Puesto: Administrador de Base de Datos
Periodo: jun 2011 - ago 2013
Pais: Argentina
Descripción: Administración de Base de Datos Oracle. Manejo de Unix / Shell Scripting. Monitoreo de Estado de
Bases / Servidores (Windows y Unix). Diagramado de infraestructura. Upgrades de bases de datos.
Backups. Proyectos del banco Santander Rio. Trabajo en cliente.

Empresa: Asamblea de Dios
Puesto: Responsable Area de Sistemas
Periodo: ene 2009 - Actualmente
Pais: Argentina
Descripción: Diseño, Implementación y Mantenimiento de redes. Mantenimiento y Reparacion de PC. Backups.
Desarrollo y Diseño Paginas Web. Diseño, Desarrollo y Mantenimiento de software a medida. Diseño
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