Supply ChainProcess Manager – OperationalMarketing Nike de México (2012 – 2015) • Developing and implementing improvement projects for Purchasing, Planning, Inventories and Operational Marketing areas such as: PLN, Merch scorecard, Quick turns, Direct shipment flexibility among others, where one of the achievements was the reduction of overbought and oversold of around 10k units per year. • Coordinating large cross-functional teams to ensure the correct implementation of new SAP releases. • Collaborative work with other countries, sharing best practices and implementing Nike Inc. processes and tools. • Finding root causes to solve issues while documenting the steps for future reference. • Planning and implementing new tools and systems based on a defined budget. • Leading a team of 4 interns, developing and documenting improvement projects, such as the creation of analytical tools and scorecards.
Sr. DemandPlanner – Demand Planning Nike de México (2010 - 2012) • Definingtargets based on market capacity and trends. • Developing strategies to achieve the objectives and profitabilityof the different product categories. • Collaborating with Sales, Operational Marketing and Finance teams to define Growth factors and monitor the main KPIs. • Continuously Training Sales team to assure process and timing alignment. • Solving PO issues by working with Inbound and vendor teams to find root causes. • Developed Flow Accuracy project, to improve the capture of sales orders based on the monthly capacity of the market, optimizing the production of the factoriesand improving product arrivals by 10%.
Professional with more than 13 years of experience in leading companies in its field worldwide, developing and implementing improvement projects applying the knowledge gained by working crossfunctionally in different areas of the supply chain such as Customer Service, Sales Operations, Planning, Business Intelligence and Operational Marketing.
Sr. Sales Analyst – Sales Operations Nike Inc. México (2006 – 2010)
• Participating in the development and implementation of the Global Sales forecasting tool. • Creating and analyzing executive reports and scorecards to send results to the Staff to facilitate decision making. • Collaborating with other countries to implement better processes and new tools for Sales Operations. • Work closely with Sales members to understand customer processes and tool needs in order to implement the corresponding improvements • Develop Terms & Conditions program to assign discounts by customers performance.
• Process manual developer –Freelance Current • Commercialand Marketing Manager – Bite House 2015 - 2017 • Customer Service Coordinator– Nike de México 2005 - 2006 • CustomerServiceRepresentative– Nike de México 2004 - 2005 • DataSteward– Hewlett Packard 2003 - 2004 • CertificationAdvisor– T.E.I Guadalajara 2002 - 2003