Ricardo D. freelancer experto en Data Entry, Corrección de textos, Traducción al portugués, Traducción al Inglés

Ricardo D.

Reliable, responsible and easygoing.

0 / 5

Valor hora:

R$ 13,00

Redacción y Traducción

Sobre mí
Nativo em Português Brasileiro, com excelentes habilidades comunicativas / Experiência em tradução juramentada e geral / Formado em Tradução e Interpretação em Inglês / Conhecimentos em informática, tecnologia, games e a indústria do entretenimento.

Native speaker of Brazilian Portuguese with notable communicative and writing skills / Assistant translator in sworn translation for a year / Studied Languages focused on the Translation and Interpretation of the English-Portuguese pair / Computer literate and a fast  learner of new systems and technologies, knowledge in tech, gaming and entertainment.
Historia laboral
Worked for Deezer Co.

- Deliver service and support to Deezer customers via email and social media;
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about Deezer services;
- Translation of the FAQ to Brazilian Portuguese;
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Research required information using available resources;
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- Redirect problems to appropriate resource;
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
- Organize ideas and communicate oral messages appropriate to listeners and situations.

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