Adry P. freelancer experto en Software Testing, Administración de Proyectos, Traducción, QA, Servicio al Cliente

Adry P.

QA Analyst en The VSI Team

0 / 5

Colombia

IT & Programación

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Sobre mí
Experience providing customer support in busy call center environments for public utility and employers. Also, managing projects (planning, staffing, implementing, controlling and evaluating) for Nonprofits and NGO’s. Quality assurance and software testing.
Historia laboral
VSI Global Solutions SAS
Technology & Innovation/BPO
Junior Quality Assurance Analyst
Main activities and responsibilities: Bilingual; end-to-end test plan creation and execution on web applications (functional, manual regression and smoke tests), test cases and bug/defect creation via ALM tool and reporting, quality assurance.
Date: October 2015 – Now
Contact: Ana Maria Lacouture
Title: VP of Talent Management
Main: +57 (5) 3688546
E-mail: alacouture@vsiteam.com

Aurika Joyeria
Bijouterie Design and Sales
Community Manager
Date: April 2015 –  December 2015
Main activities and responsibilities:  Management of Instagram and Facebook accounts, daily posts and copy creation.
Contact: Rebeca Guzmán
Bijouterie Designer – Owner
Mobile: +57 3014879541
E-mail: aurika.contacto@gmail.com

Kosovo – Addis LLC
Digital Marketing and Web Development for Nonprofits and NGO’s
Project Manager
Main activities and responsibilities: 
Date: June 2014 – March 2015
Main activities and responsibilities: Planning, implementation, and tracking of specific short-term/long-term projects Nonprofits and NGO’s with a beginning, an end and specified deliverables, staff management, quality assurance and reporting.
Contact: Erich Fasnacht
Title: Strategy Lead
Mobile: +1 (404) 431-0995
E-mail: emichael@kosovo-addis.com

VSI Global Solutions SAS
Technology & Innovation/BPO
Supervisor of Operations & Customer Service
Main activities and responsibilities: Bilingual agent with full customer services responsibilities, new clients’ training (law offices) and sign-in, website data correction, incoming and outgoing calls, faxes and emails, follow-up on clients’ activity, IRS’ handling, reporting and team management.
Date: June 2012 – June 2014
Contact: Ana Maria Lacouture
Title: VP of Talent Management
Main: +57 (5) 3688546
E-mail: alacouture@vsiteam.com

VSI Global Solutions SAS
Technology & Innovation/BPO
Business Development Specialist
Main activities and responsibilities: Bilingual agent with customer services responsibilities, sales, services portfolio delivery, database and new clients’ pipeline management, new clients sign-in, website data correction, incoming and outgoing calls, faxes and emails, follow-up on clients activity.
Date: September 2009 – May 2011
Contact: Juan Carlos Perdomo
Title: Business Development Director
Main: +57 (5) 3688546
E-mail: jperdomo@vsiteam.com
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Posición del perfil: Bronze

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