Carlos B. freelancer experto en Administración de Proyectos, Management, Six Sigma

Carlos B.

Business Consultant

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Finanzas y Negocios

Sobre mí
Over 10 years of an extensive and diverse business background as an international consultant I decided to focus on what is my real passion, helping individuals to reach their personal and business goals as a professional virtual associate. I provide my customers with the satisfaction and commitment that their businesses require. Throughout my career I have been fortunate enough to meet, service, and work with a variety of people and companies many of which I am able to call friends. I enjoy the challenges that everyday this profession brings and realize the importance of "getting the job done" whether big or small.


Carlos Bertolami is a passionate business consultant, entrepreneur and Project Manager with more than 10 years of management consulting, business development and integral Operations management experience developed at different multinational companies.
Mr Bertolami’s career began in the consulting industry where he soon held a number of leadership positions in recognized companies as Avaya, Accenture, Deloitte, Telecom, Paradigma, Techint, etc. In 2004 he was named a Business Manager for the South Cone Region (5 countries) at Microsoft.
An acknowledged thought leader, Carlos has helped to several companies and entrepreneurs around the world to reach their business goals as an independent consultant.
Bertolami earned a B.S. degree in Industrial Engineering from the UTN (Universidad tecnológica Nacional), Buenos Aires. He also was selected as the top performer business consultant in 2007 in Paradigma Consulting. Carlos is a non-stop marathoner and he is married with 2 children.
Historia laboral
1) Independent Business Consultant |Nov 2011 - Present

Carlos held a comprehensive business development and entrepreneurship expertise across different industries by delivering business consulting services and business advocacy to SMB companies, business owners and entrepreneurs

- Strategy Management and business diagnosis,
-Business model analysis/definition,
-Integral project Management and leadership.
-Balanced Scorecard and KPIs (decision making process)

+ Environment:

Carlos led and fully managed international projects with teams of 10-20 people in a remote environment. Additionally he worked with multiple projects in parallel in different industries and verticals.

“Carlos is probably the best consultant we’ve worked with so far. His genuine interest, business knowledge and cooperation are invaluable to us. It was nice to meet in person while in Buenos Aires. We will definitely continue working with him and recommend him to anyone looking for a great Business Consultant.” Felipe Fonnegra | Aplyca CEO

2) Americas Business Processes Champion @ Avaya Inc. | Oct 2008 – Nov 2011

Carlos was responsible for educating and implementing the BPM Lifecycle and key related concepts across the entire region.

-Supported business development, presales, selling; program and project delivery as part of the Center of Excellence (CoE) team.
-Organized and communicated with cross-functional, technical and project management teams in engagements around the region.
-Managed and facilitated discovery and analysis engagements on time to clients without having to seek additional neither budget nor delayed project timeline
-Designed and developed the curriculum for process analyst workshops, where Carlos provide mentoring on how to strategic analyze business processes and how to facilitate workshops between the business and technical communities.

+ Environment:

Carlos used/implemented several business processes improvement techniques and methodologies: Six Sigma, BPM, Kaizen, CMMI, etc to identify gaps and define manageable proposals for improving core business areas.
Team Size: Carlos managed a team of 10 people in a multicounty environment.

3) Managing Consultant @ Paradigma | Jul 2006 – Oct 2008

Carlos implemented the Project Management Office (PMO) in Major and Strategic Accounts by setting up the required functional structure, Project Monitoring Procedures, Project Schedule, Project management Tool evangelization and readiness by following PMP principles.

-He successfully delivered all required products to the agreed quality within the time and cost constraints laid down by customers
-Carlos was responsible for defining project scope, communication plan, project charter and set up appropriate  Project stages for strategic Projects within the IT Department
-Responsible for monitoring overall progress and use of resources, initiating corrective action as necessary and update stage plans with actual
-Responsible for establishing an effective risks and issues management control model
-Responsible for setting up any follow-on action/recommendations in order to attain customer requirements (lessons learned )

+ Environment:

Carlos worked on process development, project management implementation & support, and project management training. He followed the PMI Strategy which is a world-class project/process planning and execution strategy specifically designed for multi-team environments.
Team Size: Carlos managed a team of 15 people in a multicounty environment.

“Carlos is a great professional with substantial business experience, as an external consultant he helped us to address excellent results in our PMO. He has contributed to the creation and development of our high performance teams from delivering a different business approach and a structured methodology. I’ve enjoyed working together, thank you very much!! Adrian Coluccio | Project Manager at Mc Donald’s

4) South Cone Business Manager @ Microsoft Corp. | Jul 2003 – Jul 2006

Carlos led the implementation of the “Zaratoga” Project for the Latam Region. This Project was implemented for transforming core marketing and sales processes across the region: Processes definition, roles & responsibilities, tools enhancement (Siebel), integral coordination of legacies systems, strategic dashboard definition (strategies, tactics and metrics per business area).

-Analyze existing business processes and models covering different key organizational areas (HR, Sales, Mkt and operational concerns), perform gap analysis and feasibility studies and propose solutions for implementing them according to business specifications.
-Train staff in business process subject matter and perform knowledge transfer when applicable throughout the region (Analysis, detection of areas of improvement, documentation, modeling, etc.)
-Be a liaison between marketing business organizations and the sales team in order to coordinate different activities in a timely manner ( go to markets, campaigns, Ms Solution Selling, pipeline’s health)

+ Environment:

Carlos Optimized business processes identifying and eliminating non-value added (waste) activities on over 50 business processes giving gold partners and client average of $1M on savings per year by terminating outsourced operations contracts and reducing head count.
Team Size: Carlos managed a team of 10 people in a multicounty environment.


-Business Processes Analyst @ Telecom Argentina | Internship
-Jr Business Processes Consultant @ Cuirolo & Asociados | Jr Position
-Engineering Assistant @ Techint Construcciones | Jr Position

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