* IBM: Support and Maintence on SAP Systems to over 180 instances spread globally (ECC, R/3, CRM, BW, Mii, Portal, MDM, BOBJ, Solman and PI)
Perform support on SAP users.
Working on incidents and system recovery.
Performing system regular maintenece, support package, security notes and security taks.
Working to improve performance in critical systems
I have participate and worked in projects below.
- CRM 7 upgrade.
I have working in the all phases project, install 4 new applications servers using diferent OS Platform, creating an SandBox system and perform the upgrade for users valide the changes and working DEV/QA and Prod systems.
- SAP XMii Migration of version 11 to 14.
I have planned, installed and configurate the SAP Netweaver 7.30 and installed Mii 14.0, performed support package, system tuning and add the system to landscape.
- SAP Disaster Recovery Exercise.
In this exercise I am working to recovery some important systems simulate an disaster.