Marcelo R.

SAP CRM Consultant (Freelance Consultant)

Promedio 0 de 5

Actividad freelancer: IT & Programación

Argentina

Habilidades (Máximo: 3)
Sobre mi
Consultor SAP CRM Freelance.
Versiones: 3.0, 4.0, 5.0, 7.0 (EHP1 y EHP2)
Idiomas
Historia laboral
* Freelance Consultant (Information Technology and Services): SAP CRM Freelance Consultant
- ASAP Methodology implementation
- CRM Sales / Services / Marketing / Master Data Maintenance
- CRM TELCO Industry Solution Knowledge
- Quality Assurance of all Project Phases
- Business Analysis

SAP CRM Versions:
- from 3.0 to 7.0 EHP2

* Celeritech Solutions (Information Technology and Services) [desde 2/2013]: -CNT (Telco Industry) - Fase 2
+CRM 7.0 EHP2
+Implementation of Sales and Services
+CRM Sales Consultant

* D+D (Information Technology and Services) [desde 7/2012]: -Violetta Fabiani (Direct Sales)
+BBP Quality Assurance

* Celeritech Solutions (Information Technology and Services) [desde 6/2012]: -CNT (Telco Industry) - Fase 1
  +CRM 7.0 EHP1
  +Implementation of Marketing, Services and Sales
  +CRM Sales Consultant

* Invenzis (Information Technology and Services) [desde 5/2011]: -BANCOR (Proyecto Tomás)
CRM 7.0 Implementation

-Alpargatas (Alpaline Project)
MM implementation

-EBSA (Empresa de Energía de Boyacá)
CRM QA

-IRSA
Workflow implementation for HR

-Molinos S.A.
Workflow implementation for HR

-CARSA (MEGATONE)
CRM Post PRD Support (Services)

- Pampa Holdings
Workflow implementation for Purchase Requisitions, Purchase Orders (MM Workflows) and for Amount Release. (FI Workflows)

- Electroingeniería
Workflow implementation for Parked Documents and for Amount Release. (FI Workflows)

-CARSA (MEGATONE)
CRM Implementation (Services)

-Kimberly Clark - SAP CRM Consultant
Currency Conversion for Venezuela (CRM).

-Central Puerto - SAP DMS Consultant
DMS Implementation.

* Accenture (Outsourcing/Offshoring) [desde 6/2007]: •    PROJECT: WHIRLPOOL (2006 - 2007) - SAP CRM Consultant
SAP CRM maintenance for 9 european countries, 3 latinamerican and Northamerica. Versions 3.0, 4.0 y 5.0
Submodules: Sales, Mobile Sales, Internet Sales, Marketing, Interaction Center (Win Client / Web Client), Telesales (with CTI), Service Management
Incident resolution detected during post-implementation
Local Security coordinator.

•    PROJECT: CATERPILLAR (2004 - 2006) - Siebel – Exact Team
Siebel E-Business 2000 implementation for CATERPILLAR company in America, Europe and Asia. Six-Sigma E-Business and CMMi process improvements.
Application and Data Base server installation customized for each dealer.
User administration tasks (application and data base)
Backup tasks and monitoring software (NetIQ) coordinator.
Application technical support and configuration.
Incident resolution (Siebel Sales, Field Service, Mobile Sales, Siebel Analytics 7.0 )

* SEPRIT S.A. (Package/Freight Delivery) [desde 8/2004]: o    Technical Support Supervisor.
o    Security and networking resources administration.
o    Design of the new wiring for Administration and System area

* UNYSIS (Banking) [desde 3/2004]: HSBC Project:
o    Application technical support for end users.
o    Security and Networking assistant.
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