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De Agosto 2016 – Mayo 2017
(Guayaquil-Ecuador)
PANIJÚ S.A, Sector: Salud y Belleza

Cargo ocupado: ADMINISTRADOR

Funciones:

1.    Servicio al Cliente
2.    Supervisión y Control de personal (horarios, uniformes)
3.    Inventario
4.    Proveedores
5.    Cobranzas
6.    Soporte en Talento Humano
7.    Entregas de Mercadería y Retiro de Devoluciones
8.    Soporte en el manejo de Inventario de Producto
9.    Control y Coordinación de Material P.O.P
10.    Reportes de Rutas de Mercaderistas, Visitadores Médicos, Cobranzas, Inventario.
11.    Facturación
12.    Soporte en eventos o ferias organizados por la Empresa
13.    Control General de Oficina

•    8 Personas a Cargo (5 mercaderistas, 3 visitadores médicos).

De mar 2011 - oct 2013
(Guayaquil-Ecuador)
VILLA DEL REY, Sector: Construcción (Grupo Samborondón)
Cargo ocupado: ASISTENTE GERENCIA COMERCIAL

Funciones:

1.    Soporte al Personal
Asistencia Directa a Gerente, Supervisores y Vendedores (45 personas).
Control de asistencias y marcaciones para pago de horas extras
(Sistema Evolution).
2.    Atención al Cliente y Coordinación
Atención directa con Clientes y Proveedores.
Adquisición de muebles de oficina y reparaciones varias.
Coordinación de eventos (Feria Habitad, Feria de Duran, Feria BIESS).
Coordinación de eventos sociales internos y propios de la empresa.

3. Soporte en la Gestión de Desempeño del Personal
Monitoreo y calificación de objetivos del personal en Sistema SGD.
Ingreso de Actas de Reuniones (RAP) en Sistema SGD.
Reportes (Métricas de Ventas, liquidación de comisiones,
Tablas dinámicas, Reportes y Actas para Directorio, Reportes mantenimiento de infraestructura de locales y vehículos).
Conocimientos en Norma ISO 9001-2008, soporte al Gerente
Comercial en Auditorías Externas por Bureau Veritas.

•    8 Personas a cargo directo (Personal administrativo 3, mensajeros 3, Choferes 2).
4.    Soporte en el Control
Pago de alquileres, renovaciones de contrato y servicios básicos.
Control y pedido de Suministros de Oficina y Limpieza.
Monitoreo de fondos de Caja Chica (Sistema Siggi)
Mantenimiento Infraestructura (Vehículos, AA, extintores,
Dispensadores de agua, oficinas en general)
Control de Permisos de Funcionamiento.

De jun 2009 - feb 2011
(Guayaquil-Ecuador)
SUPTRONIC S.A (Servicell), Sector: Telecomunicaciones
Cargo ocupado: ASISTENTE ADMINISTRATIVA Y CONTABLE

Funciones:
1. Conciliaciones Bancarias
2. Control de inventarios virtuales (Pines telefónicos)
3. Control de inventarios físicos (Teléfonos)
4. Control y análisis de arqueos de caja (matriz y sucursales)
5. Ingreso de cobranzas (depósitos bancarios)
6. Control y análisis de cartera
7. Ingreso de facturas al DIMM (Anexos REOC)

•    6 Personas a cargo (Cajeras)

De dic 2006 - mar 2009
(Guayaquil-Ecuador)
AMERICAN CALL CENTER, Sector: Telecomunicaciones
Cargo ocupado: ASESOR DE SERVICIO AL CLIENTE
Funciones:
1.    Ventas
2.    Cobranzas
3.    Servicio al Cliente
4.    Actualización de Datos
5.    Reparaciones y Reclamos
6.    Encuestas

De mayo 2005 - jul 2006
(Guayaquil-Ecuador)
CELLSHOP S.A, Sector: Telecomunicaciones
Cargo ocupado: EJECUTIVA DE VENTAS

Funciones:

1.    Ventas Teléfonos Prepago y Post Pago
2.    Servicio al Cliente
3.    Caja

De oct 2004 - may 2005
(Guayaquil-Ecuador)
TOMMY HILFIGER, Sector: Comercio
Cargo ocupado: EJECUTIVA DE VENTAS

Funciones:

1.    Ventas
2.    Servicio al Cliente
3.    Merchandising

REFERENCIAS:
•    Eco. Roxana Ruiz
CAPASEM (Guayaquil-Ecuador)
Teléfono: 09 59452179

•    Jimmy Cedeño
CARTOPEL (Guayaquil-Ecuador)
Teléfono: 09 86817289

•    María Fernanda Rolòn
PANIJÙ S.A (Quito-Ecuador)
Teléfono: 0987691371

•    María Lourdes Espinoza
UNIVERSIDAD CATÒLICA (Guayaquil-Ecuador)
Teléfono: 0985381853

•    Juliana Caballero
TRANSITO AMAGUAÑA (Guayaquil-Ecuador)
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