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Amazon seller central assistant (January 2019- current)

DEMASLED is the principal LED provider in the state of Miami. My role in DEMASLED is: Amazon product seller, customer feedback, customer assistant, customer shipment assistant, customer questions assistant, sales 1 and 2 activation (daily), search for new product to gain the buy box, buybox assistant, create a new product SKU’s, create a new family (Amazon basic terms), transform sales activities unto Excel program, daily refresh products information/images and position, create new cases for Amazon to respond us and follow those cases, FBA assistant, FBA-S&L assistant, processing of daily sales on DEMASLED web page, send products to FBA and FBA-S&L, return products from FBA and FBA-S&L, create new prices or refresh old prices to new one, Amazon order processing.

PIMhome.com
Chinese and English teacher/ Language assistant (September 2018- February 2019 “the assistant but still giving classes”)

An American web teaching page where people can choose the way of practice and how they want to be teached by the teachers. Currently an hour is 5 USD per hour but depends of the teacher if raise or low it / language assistant, Chinese translation, English translation, customer and professor searching, customer feedback, professor issues.

Preply.com
Chinese, English and Spanish teacher (September 2018- Paused “because of the Venezuela blackout situation)

An American web teaching page where people can choose the way of practice and how they want to be teached by the teachers. Currently an hour is 7 USD per hour but depends of the teacher if raise or low it. Also professional with a career can teach of their profession too.

Purple Ocean E.E.U.U.
Tarotist card reader (nickname: thehappybuddha) (December 2017- current)

Be selected by a customer and spread tarots cards. I have to move all my energy experiences to focusing on solve the client problem and give positive and good advice for it. On this app there’s two difference, customer has two option: 1 hour deliver and 24 hours deliver.

MYST professional Spain
Tarotist card reader (nickname: thehappybuddha) (December 2017- Jun 2018)

Be selected by a customer and spread tarots cards. I have to move all my energy experiences to focusing on solve the client problem and give positive and good advice for it. On this app the customer just has to call every tarotist on the page.

UNIPAP-Cagua (agreement) Cagua, Venezuela
English teacher, statistics professor, egology professor (April 2017-November 2017)

Develop activities for the students, facilitate the understanding of the English language, seek to develop and create new topics to promote the study of the subject, develop the creative capacity of the students, visualize work team plans for the optimal development of the work, find feasible alternatives to problems of the matter.

Servipro 212, C.A. Turmero, Venezuela.
Sales agent / customer service specialist (April 2017–February 2018)

Receive inbound calls, give customer certain advice about our campaign, full customer survey after job done, make calls to offer our service, download information to excel call numbers of the client had been called, supervise the staff is making the correct work, search for important information for the company by web, search for bilingual campaign on the web, read information about further bilingual campaign for the company.

Smart Tower SAS. Bogotá, Colombia.
Sales agent / superviser (August 2016 – March 2017)

Make outbound calls to potential customer, bring information about the 1 hour tour to the customer, make the customer feel comfortable and relax trough some telemarketing techniques, call future clients for New Port hotels time share, study hotels packages and regulation, supervising our personal skills, make sure the personal uses the correct scripts and voice tone for calls, submit all the calls done to the boss in charge, help some personal to translate to English, various administrative assignment.

Comercial 5 de Julio Zheng, CA. Cagua- Venezuela.
Administration assistant/ superviser (April 2015 – Jun 2016)

Merchandise billing, supervising personal, watch personas weren’t stole merchandise, pay Venezuela taxes, pay banks debts, organize legal folder which contain updated company information, receive merchandise, check all merchandise (lot).

•    Customer service.
•    Various administration assignments.

Oficina Asesora Central S.R.L.
Accounting assistant (October 2013 – March 2015)

Billing, help customer in how develop a legal folder, testify Venezuela taxes monthly (IVA) and annually (ISLR), give information to future clients about our service and amounts, type digital information about company in Excel, write and check ledger, write and check journal book, check balance sheet and statement of income.

Inter zona CP los Andes. Cagua- Venezuela.
Administration assistant/ superviser (August 2010 – April 2013)

Cash register opening and closing, customer service, client attentions about Inter service, clients complains, clients doubts and question, supervising personal, various administrative assignment, pay Venezuela taxes, pay banks invoice, supervise DHL account (payments, checkups), buy merchandise, buy company supplies, salary control.

Subway (Inv. Sub Estación, C.A.) - Cagua- Venezuela
Crew II (October 2008 – December 2009)

•    Billing.
•    Client attention.
•    Administrative management.
•    Cashier.
•    Waiter also table cleaner.

Restaurante Mi Choza, C.A.
Waiter (November 2007 – September 2008)

Client attention service, show the menu, give clients some tips about the best Chinese cosine on the menu, make feel comfortable to the clients with good attention, beer service, food service, receive tip from the clients, clean the whole space after all clients gone, full freezers with beers and sodas, take notes of clients orders.

________________________________________________________________________________________________________

DEMASLED-Miami
Asistente central de vendedor de Amazon (Enero 2019 - actual)

DEMASLED es el principal proveedor de LED en el estado de Miami. Mi papel en DEMASLED es: vendedor de productos de Amazon, comentarios de clientes, Asistente de cliente, Asistente de envío de clientes, Asistente de preguntas de clientes, activación de ventas 1 y 2 (diariamente), búsqueda de nuevo producto para obtener la caja de compra, Asistente de buybox, crear un nuevo producto SKU, crear una nueva familia (términos básicos de Amazon), transformar las actividades de ventas al programa de Excel, actualizar diariamente la información/imágenes y la posición de los productos, crear nuevos casos para que Amazon nos responda y seguir esos casos, asistente FBA, asistente FBA-S & L, procesamiento de las ventas diarias en la Página Web de DEMASLED, enviar productos a FBA y FBA-S & L, devolver productos de FBA y FBA-S & L, crear nuevos precios o actualizar los precios antiguos a uno nuevo, procesamiento de pedidos de Amazon.

PIMhome.com
Profesor chino e inglés/Asistente de idioma (Septiembre 2018 - Febrero 2019 "el ayudante pero todavía dando clases")

Una página de enseñanza de la web americana donde la gente puede elegir el modo de practicar y cómo quieren ser entrenados por los maestros. Actualmente una hora es de 5 USD por hora, pero depende del profesor si subir o baja/Asistente de idioma, traducción China, traducción al inglés, cliente y profesor de búsqueda, retroalimentación de los clientes, temas de profesor.

Preply.com
Profesora de chino, Inglés y español (Septiembre 2018 - pausado "debido a la situación de apagón en Venezuela)

Una página de enseñanza de la web americana donde la gente puede elegir el modo de practicar y cómo quieren ser entrenados por los maestros. Actualmente una hora es de 7 USD por hora, pero depende del profesor si la eleva o baja. También profesional con una carrera puede enseñar de su profesión también.

Purple Ocean - E.E.U.U.
Tarotista (nickname: thehappybuddha) (Diciembre 2017- Actual)

Ser seleccionado por un cliente y repartir cartas de tarots. Tengo que mover todas mis experiencias energéticas para centrarme en resolver el problema del cliente y dar consejos positivos y buenos para ello. En esta aplicación hay dos diferencias, el cliente tiene dos opciones: entrega de 1 hora y entrega de 24 horas.

MYST professional - España
Tarotista (nickname: thehappybuddha) (Diciembre 2017- Mayo 2018)

Ser seleccionado por un cliente y repartir cartas de tarots. Tengo que mover todas mis experiencias energéticas para centrarme en resolver el problema del cliente y dar consejos positivos y buenos para ello. En esta aplicación, el cliente solo tiene que llamar a todos los tarotistas de la página.

UNIPAP-Cagua (convenio) Cagua, Venezuela
Profesor de ingles, profesor de estadística, profesor de egologia (Abril 2017–Noviembre 2017)

Desarrollar actividades para los estudiantes, facilitar el entendimiento del idioma ingles, buscar desarrollar y crear nuevos temas para fomentar el estudio de la materia, desarrollar la capacidad creativa de los estudiantes, visualizar planes de trabajo en equipo para el optimo desarrollo de los trabajo, encontrar alternativas factibles a problemas de la materia.

Servipro 212, C.A - Turmero, Venezuela
Agente call center, atencion al cliente, supervisor (Abril 2017– Febrero 2018)

Atender llamadas bilingues inbound de atencion al cliente, hacer llamadas outbound para expandir nuestra cartera de clientes, visitar paginas web que desarrollen futuros clientes, supervisar empleados, verificar que se cumplen los estandares de atención al cliente mediante cotejo de llamadas de personal, vigilar horarios de llegada y salida, back-up a la hora de emergencias.

Smart Tower SAS. - Bogotá, Colombia.
Agente call center, supervisor (Agosto 2016 – Marzo 2017)

Realizar llamadas outbound a potenciales clientes para visita a hotel Newport Miami, verificar en conjunto al cliente los datos suministrados, recordar al cliente las bases de la visita, dejar mensajes a clientes que no reciban llamada, buscar por redes sociales a pontenciales clientes, supervisión de personal, entrega semana de llamadas realizadas por el personal para ser depuradas.

Comercial 5 de Julio Zheng, CA. Cagua- Venezuela.
Asistente administrativo, supervisor (Abril 2015 – Junio 2016)

Facturacion, supervision del personal, verificar mercancia en deposito, verificar llegada de mercancia contra facture, verificar montos de factura, realizar pagos en bancos de impuestos parafiscales (IVSS, FAOV) pago de impuesto mensual (IVA), archivar carpetas de IVA, recibir y atención de fiscales de los diferentes centros de impuesto parafiscal venezolano, vigilar que el personal no cometiera hurto, vigilar la mercancía exhibida, atención al cliente, solución de problemas de los clientes, escuchar quejas y reclamos de clientes.

•    Atencion al cliente.
•    Variadas asignaciones administrativa.

Oficina Asesora Central S.R.L. Cagua-Aragua
Asistente contable (Octubre 2013 – Marzo 2015)

Facturacion, recibir facturas, revisar facturas cumpan con providencia del 2008, llenado de facturas en programa Excel, revision por parte de la contadora principal la hoja de calculo, una vez aprobado se procede a declarar el IVA, declaración del ISLR (anual), revisión de estados financieros, archivar facturas no usadas y carpetas, atención al cliente, solución de problemas de los clientes.

Inter zona CP los Andes. Cagua- Venezuela.
Asistente administrativo, supervisor (Agosto 2010 – Abril 2013)

Apertura y cierre de caja principal, compra de suministros de papelería y limpieza, supervisión de personal, pago en bancos de impuestos parafiscales, preparación mensual de carpeta de IVA para ser entregada al contador, atención al cliente, solución de problemas de los clientes, ventas de paquetes INTER.

Subway (Inv. Sub Estación, C.A.) - Cagua- Venezuela
Crew II (Octubre 2008 – Diciembre 2009)

•    Facturacion.
•    Atencion al cliente.
•    Variadas asignaciones administrativas.
•    Cajero.

Restaurante Mi Choza, C.A.
Camarero (Noviembre de 2007 - Septiembre de 2008)

Servicio de atención al cliente, mostrar el menú, dar a los clientes algunos consejos sobre el mejor coseno chino en el menú, hacer sentir cómodos a los clientes con buena atención, servicio de cerveza, servicio de alimentos, recibir sugerencias de los clientes, limpiar todo el espacio después que todos los clientes se han ido, llenar congeladores con cervezas y refrescos, tomar notas de los pedidos de los clientes.","rawText":"DEMASLED - Miami Amazon seller central assistant (January 2019- current) DEMASLED is the principal LED provider in the state of Miami. My role in DEMASLED is: Amazon product seller, customer feedback, customer assistant, customer shipment assistant, customer questions assistant, sales 1 and 2 activation (daily), search for new product to gain the buy box, buybox assistant, create a new product SKU’s, create a new family (Amazon basic terms), transform sales activities unto Excel program, daily refresh products information/images and position, create new cases for Amazon to respond us and follow those cases, FBA assistant, FBA-S&L assistant, processing of daily sales on DEMASLED web page, send products to FBA and FBA-S&L, return products from FBA and FBA-S&L, create new prices or refresh old prices to new one, Amazon order processing. PIMhome.com Chinese and English teacher/ Language assistant (September 2018- February 2019 “the assistant but still giving classes”) An American web teaching page where people can choose the way of practice and how they want to be teached by the teachers. Currently an hour is 5 USD per hour but depends of the teacher if raise or low it / language assistant, Chinese translation, English translation, customer and professor searching, customer feedback, professor issues. Preply.com Chinese, English and Spanish teacher (September 2018- Paused “because of the Venezuela blackout situation) An American web teaching page where people can choose the way of practice and how they want to be teached by the teachers. Currently an hour is 7 USD per hour but depends of the teacher if raise or low it. Also professional with a career can teach of their profession too. Purple Ocean E.E.U.U. Tarotist card reader (nickname: thehappybuddha) (December 2017- current) Be selected by a customer and spread tarots cards. I have to move all my energy experiences to focusing on solve the client problem and give positive and good advice for it. On this app there’s two difference, customer has two option: 1 hour deliver and 24 hours deliver. MYST professional Spain Tarotist card reader (nickname: thehappybuddha) (December 2017- Jun 2018) Be selected by a customer and spread tarots cards. I have to move all my energy experiences to focusing on solve the client problem and give positive and good advice for it. On this app the customer just has to call every tarotist on the page. UNIPAP-Cagua (agreement) Cagua, Venezuela English teacher, statistics professor, egology professor (April 2017-November 2017) Develop activities for the students, facilitate the understanding of the English language, seek to develop and create new topics to promote the study of the subject, develop the creative capacity of the students, visualize work team plans for the optimal development of the work, find feasible alternatives to problems of the matter. Servipro 212, C.A. Turmero, Venezuela. Sales agent / customer service specialist (April 2017–February 2018) Receive inbound calls, give customer certain advice about our campaign, full customer survey after job done, make calls to offer our service, download information to excel call numbers of the client had been called, supervise the staff is making the correct work, search for important information for the company by web, search for bilingual campaign on the web, read information about further bilingual campaign for the company. Smart Tower SAS. Bogotá, Colombia. Sales agent / superviser (August 2016 – March 2017) Make outbound calls to potential customer, bring information about the 1 hour tour to the customer, make the customer feel comfortable and relax trough some telemarketing techniques, call future clients for New Port hotels time share, study hotels packages and regulation, supervising our personal skills, make sure the personal uses the correct scripts and voice tone for calls, submit all the calls done to the boss in charge, help some personal to translate to English, various administrative assignment. Comercial 5 de Julio Zheng, CA. Cagua- Venezuela. Administration assistant/ superviser (April 2015 – Jun 2016) Merchandise billing, supervising personal, watch personas weren’t stole merchandise, pay Venezuela taxes, pay banks debts, organize legal folder which contain updated company information, receive merchandise, check all merchandise (lot). • Customer service. • Various administration assignments. Oficina Asesora Central S.R.L. Accounting assistant (October 2013 – March 2015) Billing, help customer in how develop a legal folder, testify Venezuela taxes monthly (IVA) and annually (ISLR), give information to future clients about our service and amounts, type digital information about company in Excel, write and check ledger, write and check journal book, check balance sheet and statement of income. Inter zona CP los Andes. Cagua- Venezuela. Administration assistant/ superviser (August 2010 – April 2013) Cash register opening and closing, customer service, client attentions about Inter service, clients complains, clients doubts and question, supervising personal, various administrative assignment, pay Venezuela taxes, pay banks invoice, supervise DHL account (payments, checkups), buy merchandise, buy company supplies, salary control. Subway (Inv. Sub Estación, C.A.) - Cagua- Venezuela Crew II (October 2008 – December 2009) • Billing. • Client attention. • Administrative management. • Cashier. • Waiter also table cleaner. Restaurante Mi Choza, C.A. Waiter (November 2007 – September 2008) Client attention service, show the menu, give clients some tips about the best Chinese cosine on the menu, make feel comfortable to the clients with good attention, beer service, food service, receive tip from the clients, clean the whole space after all clients gone, full freezers with beers and sodas, take notes of clients orders. ________________________________________________________________________________________________________ DEMASLED-Miami Asistente central de vendedor de Amazon (Enero 2019 - actual) DEMASLED es el principal proveedor de LED en el estado de Miami. Mi papel en DEMASLED es: vendedor de productos de Amazon, comentarios de clientes, Asistente de cliente, Asistente de envío de clientes, Asistente de preguntas de clientes, activación de ventas 1 y 2 (diariamente), búsqueda de nuevo producto para obtener la caja de compra, Asistente de buybox, crear un nuevo producto SKU, crear una nueva familia (términos básicos de Amazon), transformar las actividades de ventas al programa de Excel, actualizar diariamente la información/imágenes y la posición de los productos, crear nuevos casos para que Amazon nos responda y seguir esos casos, asistente FBA, asistente FBA-S & L, procesamiento de las ventas diarias en la Página Web de DEMASLED, enviar productos a FBA y FBA-S & L, devolver productos de FBA y FBA-S & L, crear nuevos precios o actualizar los precios antiguos a uno nuevo, procesamiento de pedidos de Amazon. PIMhome.com Profesor chino e inglés/Asistente de idioma (Septiembre 2018 - Febrero 2019 "el ayudante pero todavía dando clases") Una página de enseñanza de la web americana donde la gente puede elegir el modo de practicar y cómo quieren ser entrenados por los maestros. Actualmente una hora es de 5 USD por hora, pero depende del profesor si subir o baja/Asistente de idioma, traducción China, traducción al inglés, cliente y profesor de búsqueda, retroalimentación de los clientes, temas de profesor. Preply.com Profesora de chino, Inglés y español (Septiembre 2018 - pausado "debido a la situación de apagón en Venezuela) Una página de enseñanza de la web americana donde la gente puede elegir el modo de practicar y cómo quieren ser entrenados por los maestros. Actualmente una hora es de 7 USD por hora, pero depende del profesor si la eleva o baja. También profesional con una carrera puede enseñar de su profesión también. Purple Ocean - E.E.U.U. Tarotista (nickname: thehappybuddha) (Diciembre 2017- Actual) Ser seleccionado por un cliente y repartir cartas de tarots. Tengo que mover todas mis experiencias energéticas para centrarme en resolver el problema del cliente y dar consejos positivos y buenos para ello. En esta aplicación hay dos diferencias, el cliente tiene dos opciones: entrega de 1 hora y entrega de 24 horas. MYST professional - España Tarotista (nickname: thehappybuddha) (Diciembre 2017- Mayo 2018) Ser seleccionado por un cliente y repartir cartas de tarots. Tengo que mover todas mis experiencias energéticas para centrarme en resolver el problema del cliente y dar consejos positivos y buenos para ello. En esta aplicación, el cliente solo tiene que llamar a todos los tarotistas de la página. UNIPAP-Cagua (convenio) Cagua, Venezuela Profesor de ingles, profesor de estadística, profesor de egologia (Abril 2017–Noviembre 2017) Desarrollar actividades para los estudiantes, facilitar el entendimiento del idioma ingles, buscar desarrollar y crear nuevos temas para fomentar el estudio de la materia, desarrollar la capacidad creativa de los estudiantes, visualizar planes de trabajo en equipo para el optimo desarrollo de los trabajo, encontrar alternativas factibles a problemas de la materia. Servipro 212, C.A - Turmero, Venezuela Agente call center, atencion al cliente, supervisor (Abril 2017– Febrero 2018) Atender llamadas bilingues inbound de atencion al cliente, hacer llamadas outbound para expandir nuestra cartera de clientes, visitar paginas web que desarrollen futuros clientes, supervisar empleados, verificar que se cumplen los estandares de atención al cliente mediante cotejo de llamadas de personal, vigilar horarios de llegada y salida, back-up a la hora de emergencias. Smart Tower SAS. - Bogotá, Colombia. Agente call center, supervisor (Agosto 2016 – Marzo 2017) Realizar llamadas outbound a potenciales clientes para visita a hotel Newport Miami, verificar en conjunto al cliente los datos suministrados, recordar al cliente las bases de la visita, dejar mensajes a clientes que no reciban llamada, buscar por redes sociales a pontenciales clientes, supervisión de personal, entrega semana de llamadas realizadas por el personal para ser depuradas. Comercial 5 de Julio Zheng, CA. Cagua- Venezuela. Asistente administrativo, supervisor (Abril 2015 – Junio 2016) Facturacion, supervision del personal, verificar mercancia en deposito, verificar llegada de mercancia contra facture, verificar montos de factura, realizar pagos en bancos de impuestos parafiscales (IVSS, FAOV) pago de impuesto mensual (IVA), archivar carpetas de IVA, recibir y atención de fiscales de los diferentes centros de impuesto parafiscal venezolano, vigilar que el personal no cometiera hurto, vigilar la mercancía exhibida, atención al cliente, solución de problemas de los clientes, escuchar quejas y reclamos de clientes. • Atencion al cliente. • Variadas asignaciones administrativa. Oficina Asesora Central S.R.L. Cagua-Aragua Asistente contable (Octubre 2013 – Marzo 2015) Facturacion, recibir facturas, revisar facturas cumpan con providencia del 2008, llenado de facturas en programa Excel, revision por parte de la contadora principal la hoja de calculo, una vez aprobado se procede a declarar el IVA, declaración del ISLR (anual), revisión de estados financieros, archivar facturas no usadas y carpetas, atención al cliente, solución de problemas de los clientes. Inter zona CP los Andes. Cagua- Venezuela. Asistente administrativo, supervisor (Agosto 2010 – Abril 2013) Apertura y cierre de caja principal, compra de suministros de papelería y limpieza, supervisión de personal, pago en bancos de impuestos parafiscales, preparación mensual de carpeta de IVA para ser entregada al contador, atención al cliente, solución de problemas de los clientes, ventas de paquetes INTER. Subway (Inv. 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