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Manejo de presupuestos, Entrenamiento a la fuerza de venta interna y al canal de distribución en la utilización de los equipos de cómputo, seguimiento de los acuerdos en los niveles de servicio. Desarrollo de proyectos estratégicos para lograr reducción de costos y mejoras operativas. Administración de recursos.","rawText":"Mas de 20 años de experiencia en el área de TI.Desarrollo de estrategias de implementación para nuevas tecnologías. Manejo de presupuestos, Entrenamiento a la fuerza de venta interna y al canal de distribución en la utilización de los equipos de cómputo, seguimiento de los acuerdos en los niveles de servicio. Desarrollo de proyectos estratégicos para lograr reducción de costos y mejoras operativas. Administración de recursos.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/543063c4b7255c95823cfab3b06f4e76/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"GRUPO INOVA. Junio 2013 – Enero 2016
Gerente TI
Operación de la plataforma instalada, control y monitoreo de 4 Call Centers (inbound y Outbound) Desarrollo del ERP interno (DIREKSYS), responsable de toda la operatividad de las comunicaciones en tres localidades Mixcoac, Iztapalapa (Almacén) y Monterrey. Reingeniería de las aplicaciones y creación del BCP. Desarrollo de las políticas internas. Control de la operación e implementación de los Call Centers de USA y Colombia. Conocimiento de las herramientas InConcert, Nuxiba y FreePbx, así como las plataformas Avaya y Sangoma.

CASA VEERKAMP. Febrero 2012 – Mayo 2013
Director TI
Desarrollo de la nueva infraestructura informática del grupo, reducción en un 45% el gasto de la telefonía y servicio de comunicaciones entre tiendas y corporativo. Reingenieria de SAP hacia el modelo Retail para un mejor control y manejo de la mercancía. Creación del Catálogo digital para apoyo al área de ventas. Modelación y puesta en marcha del Business Intelligence para la toma de decisiones de la alta dirección. Modernización de los puntos de venta. Desarrollo de políticas de operatividad, BCP y DRP. Creación de Modelaje de procesos de negocio para determinar cuellos de botellas y áreas de oportunidad.

LOPEZ MORA ARIAS Y ASOCIADOS S.A. de C.V. Mayo 2008- Diciembre 2011
Empresa propia
Consultor y/o Asesor en distintos proyectos;
DATAVISION; (1.5 años)
Implementación del Servicio de Servidores Virtuales en Triara (TELMEX) en Querétaro, responsable de la arquitectura de los servicios. Reingeniería de los servicios de monitoreo con el software OpenView para control de los consulados fuera del país en la Secretaria de Relaciones Exteriores.
INGENIERIA SALAS;
Implementación del ERP “SIGES” en la empresa Ingeniería Salas, en los módulos Financieros y
Logísticos. (1 Año)
NUTRISA;
Implementación de punto de venta, así como el inicio del proyecto (Análisis y diseño, BPM) de ERP Dynamics AX. (8 Meses)

UNIFOODS S.A. de C.V. Febrero 2006 – Mayo 2008
Director de Sistemas
Control y operación de la plataforma informática del Grupo. Desarrollo de proyecto de explotación de la información. Bussines Inteligente, Balance Scorecard. Estabilización del ERP. Implementación de la solución de CRM para programas de fidelidad y captación de Clientes, Elaboración del plan Maestro de consolidación de un solo CALL CENTER. Control de Operación de las áreas de informática de las sucursales en USA. Planeación de migración de ERP a SAP. Control y mantenimiento de 2 plantas, 6 sucursales y 5 mini bodegas. Planeación de los planes estratégicos en informática del grupo.

COCA-COLA FEMSA. Marzo 1997- Diciembre 2005
Sub-Director de Informática.
Encargado de toda la operatividad de cómputo FEMSA, concentrada en 12 plantas productoras en los estados de Tabasco, Veracruz, Chiapas, Oaxaca y Distrito Federal. Administración y control de 93 servidores NT para aplicaciones y correo electrónico, así como de 7 equipos AS/400 en los cuales se lleva el control sobre la producción, distribución, venta y nómina. Control sobre la tecnología de SAP R/3 en plataforma NT. Soporte técnico en 43 centros de distribución en equipo de cómputo y aplicaciones (alrededor de 4,000 usuarios). Negociación de contratos para soporte de equipo de comunicaciones, PC’s, servidores, AS/400, UPS’s. Responsable de la Tecnología e implementación de SAP R/3 FI, RH, PP y PM. Desarrollo de sistemas e interfaces. Administración y licitación de la compra/arrendamiento de equipo de cómputo y consumibles.

WALMART- DE MEXICO. Octubre 1990 – Febrero 1997
Gerente de Computo Personal y Redes
Generación de Normatividad y lineamientos del uso de Red y computadoras personales. Administración de la Red empresarial del grupo (28 Servidores y 2752 PC´s). Elaboración de guías de solución para procedimientos de respaldo de información. Integración de redes C1FRA - Wal*Mart desde oficinas centrales a Bentonville, Arkansas U.S.A.. Centralización de oficinas y reubicación de personal entre las distintas oficinas corporativas. Rediseño de la Red Empresarial. Negociación con proveedores a nivel corporativo. Instalación y configuración de ruteadores Cisco en Oficinas para la red de datos y equipo ACT para la parte de voz utilizando como protocolo FRAME RELAY. Apoyo en la instalación y puesta en marcha de extensores de canal y enlaces de Red Digital para control de tráfico de IBM 9021 en Tulsa Oklahoma. Desarrollo de sistemas de control de inventario y aplicaciones en Informix y Visual Basic en ambientes Unix, HP 9000 e IBM RS/6000. Creación y puesta en marcha de proyectos como Correo Electrónico, Internet, Superama entrega a domicilio.

FABRICA DE CHOCOLATES LA AZTECA. Febrero 1987 – Septiembre 1990
Jefe de Computo Personal
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Junio 2013 – Enero 2016 Gerente TI Operación de la plataforma instalada, control y monitoreo de 4 Call Centers (inbound y Outbound) Desarrollo del ERP interno (DIREKSYS), responsable de toda la operatividad de las comunicaciones en tres localidades Mixcoac, Iztapalapa (Almacén) y Monterrey. Reingeniería de las aplicaciones y creación del BCP. Desarrollo de las políticas internas. Control de la operación e implementación de los Call Centers de USA y Colombia. Conocimiento de las herramientas InConcert, Nuxiba y FreePbx, así como las plataformas Avaya y Sangoma. CASA VEERKAMP. Febrero 2012 – Mayo 2013 Director TI Desarrollo de la nueva infraestructura informática del grupo, reducción en un 45% el gasto de la telefonía y servicio de comunicaciones entre tiendas y corporativo. Reingenieria de SAP hacia el modelo Retail para un mejor control y manejo de la mercancía. Creación del Catálogo digital para apoyo al área de ventas. 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