Melissa A. freelancer experto en Escritura de artículos, Traducción al Inglés

Melissa A.

My Professional Profile

Redacción y Traducción

Sobre mí
My current professional experience primarily lies in customer service support, open to improving processes and providing the best care possible for customer education and satisfaction. I also have professional experience as a translator and content curator. Moreover, based on other talents I am developing, currently working on my own part-time business of digital photography and blogging (content creation).
Historia laboral
Customer Service Officer
Company Name: APL
Dates Employed: Jan 2017 – Present
Employment Duration: 8 mos
Location: Santo Domingo, Dominican Republic
Customer service support, documentation, exportation cargo flow and operations support coordination for APL (American President Lines) transportation shipping company, now fully owned by parent company CMA CGM.

Customer Service and Documentation Export Analyst
Company Name: E. T. Heinsen
Dates Employed: Apr 2016 – Jan 2017
Employment Duration: 10 mos
Location: Santo Domingo, Dominican Republic
Customer service, export documentation and customs declaration process flow for containerized, break bulk and RoRo cargo for American President Lines (APL) and Weco RoRo transportation shipping companies.

Customer Service Representative
Company Name: Data Vimenca
Dates Employed: Aug 2014 – Mar 2016
Employment Duration: 1 yr 8 mos
Location: Santo Domingo, Dominican Republic
Customer service support for First Data's Wells Fargo Merchant Services LOB. Also served briefly as on-floor support attending escalation calls and managing personnel attendance.

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