Marco M. freelancer experto en Escritura de artículos, Inteligencia empresarial, Soporte Administrativo

Marco M.

Esperar resultados diferentes sin hacer lo mismo

Redacción y Traducción

Sobre mí
Certificates:
▪ Data Analysis using Excel by Microsoft
▪ Analyzing and Visualizing Data with Excel by Microsoft
▪ How to implement process improvement groups by Universidad Politécnica de
Valencia.
▪ Leaders in Global Development by The University of Queensland
▪ Sports Marketing by TEAM: Instituto de Formación Profesional
Historia laboral
02/01/2017​ ​–​ ​to​ ​date​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Forecaster​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Herbalife
▪ Manage the workforce according to the available resources (workstations,
tools, etc).
▪ Make requirements to support areas in order to obtain the resources needed.
▪ Control and execute personnel forecast according to the clients’
requirements.
▪ Analyze reports and tendencies according to workforce estimations.
▪ Adapt and change planning according to reports analysis.
05/2015​ ​–​ ​01/2017​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ WFM​ ​Team​ ​Lead​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​HCL
▪ Lead a team of 6 people to contribute to an excellent performance for the
client.
▪ Manage the workforce according to the available resources (workstations,
tools, etc).
▪ Make requirements to support areas in order to obtain the resources needed.
▪ Create, control and execute personnel forecast.
▪ Analyze reports and tendencies according to workforce estimations.
▪ Adapt and change planning according to reports analysis.
▪ Create Schedules using Nice IEX.
▪ Audit reports to match Quality within the company.
09/2013​ ​–​ ​05/2015​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Planning​ ​Analyst​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Beliveo
▪ Manage the workforce according to the available resources (workstations,
tools, etc).
▪ Make requirements to support areas in order to obtain the resources needed.
▪ Control and execute personnel forecast according to the clients’
requirements.
▪ Analyze reports and tendencies according to workforce estimations.
▪ Adapt and change planning according to reports analysis.
▪ Create Schedules for Operations Staff using Nice IEX.

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