Rodrigo Vieira is an experienced professional, with a background in computer science and ITIL certification.
He began his career in 2008 as a trainee at American company Accenture. In 2010 he became Systems Analyst, working on several sectors such as telecommunications, oil & gas, mining, energy and financial services, developing, testing and deploying, systems in various technologies such as C#, VB.NET, C, ASP, PHP, SharePoint with Nintex, VB, VBA and others.
In 2012, he began his experience in project management, participating in the PMO team, working on several clients in the telecommunications, oil & gas, mining and energy. Contributed to the monitoring of projects, ensuring the fulfillment of service level agreements, implementation of project management methods, consolidating and reporting the metrics. Started the automation of the project monitoring processes, increasing the capacity of the team, providing increased efficiency and added value with minimum resource.
In 2014, began a new challenge at Italian company Business Integration Partners. As Business Consultant, coordinated the survey of the scope, planning, development, testing, and all stages of project development methodology, of the system responsible for performing the monitoring, escalation, parameterized setting and fulfillment of the service level agreements, of the alarms opened on network services of one of the largest telecommunications companies in Brazil and Italy.
Also provided technological scope training for other consultants, seeking the gain provided by the project tracking processes automation.
Has as specialty and philosophy, the minimization of mechanical and repetitive tasks, by automating such processes, increasing the capacity gain, to add more and more value to the customer.