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Mi nombre es Miluska Andrade, soy Economista de profesión con experiencia en Marketing, Planificación y Atención al cliente en rubros de Retail, Consumo Masivo y Telecomunicaciones. Soy una persona proactiva, organizada, empática y con excelentes relaciones interpersonales. Estoy en busca de proyectos desafiantes donde pueda seguir aprendiendo.","rawText":"Hola! Mi nombre es Miluska Andrade, soy Economista de profesión con experiencia en Marketing, Planificación y Atención al cliente en rubros de Retail, Consumo Masivo y Telecomunicaciones. Soy una persona proactiva, organizada, empática y con excelentes relaciones interpersonales. Estoy en busca de proyectos desafiantes donde pueda seguir aprendiendo.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/5f66f8186526f080644f44ce52a410bc/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"LA HERENCIA SUPERFOODS E.I.R.L. 2020 - 2023
Emprendimiento propio, dedicado a la comercialización de harinas e insumos bajos en carbohidratos y frutos secos.
Encargada de Marketing, Comercial y Finanzas
*Gestión y control de presupuesto de compras.
*Gestión y seguimiento del presupuesto comercial.
*Desarrollo de nuevos productos, promociones y descuentos.
*Negociación con proveedores de insumos a nivel nacional e internacional.
*Atención de clientes.
SMART BRANDS S.A.C. 2019 – 2020
Empresa líder en retail menor, especialista en desarrollo y gestión de marcas moda y estilo de vida, cuenta con más de 450 puntos de venta a nivel nacional y un volumen de ventas de S/.120MM anuales.
Coordinadora de Trade Marketing
*Planificación de campañas, eventos y actividades promocionales en grandes clientes.
*Gestión de proyectos e Implementación de lineamientos de marketing por marca (corners/material POP).
*Desarrollo y seguimiento de promociones e incentivos a la FFVV.
*Cierre de negociaciones con clientes y proveedores.
*Gestión eficiente de presupuesto de Trade Marketing.
*Evaluación de proyectos de inversión en grandes clientes.
*Administración y capacitación de promotores a nivel nacional.
VISUAL IMPACT S.A. 2016 - 2018
Empresa peruana encargada de gestionar proyectos comerciales y de trade marketing que brinda servicios a empresas trasnacionales de consumo masivo como Nestlé, Procter & Gamble, Movistar y Black & Decker.
Key Account Manager – Cuenta Procter and Gamble
*Garantizar la ejecución de lineamientos, planes de fidelización y correcta comunicación de precios y promociones.
*Análisis de indicadores (ventas, nivel de servicio, disponibilidad de productos, porcentaje de góndola, ticket de compra) de grandes cadenas.
*Gestión y seguimiento del calendario comercial de promociones y acuerdos comerciales.
*Desarrollo y seguimiento de promociones, alianzas estratégicas, activaciones e incentivos para la fuerza de ventas.
*Seguimiento de presupuesto de trade marketing de la cuenta.
*Evaluación de apertura del servicio en nuevas tiendas.
TELEFONICA DEL PERÚ 2009 - 2015
Empresa Transnacional de telecomunicaciones con operación en más de 21 países y presente en el Perú desde hace 25 años.
Team leader de Estrategia y planificación de servicio al cliente
*Gestión de campañas orientadas al incremento del ISC (Índice de Satisfacción al cliente)
*Capacitación e incentivos al Pool de atención.
*Control presupuesto de Opex (gastos operativos) y Capex (gastos de capital) de la dirección de Servicio al cliente.
*Encargada del proceso de compras y pago de proveedores de servicio.
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