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Soy profesional en administración de empresas turísticas con 25 años de experiencia en exitosas organizaciones de atención al cliente, hotelería, alimentos y bebidas, turismo y salud, especializada en Recursos Humanos, Organización de Empresas, Mejoramiento Continuo con Diplomado y práctica en Gerencia General y certificada como Life Coach. Mi práctica me permite aportar experiencia en el desarrollo de manuales de cargo, manuales de normas y procedimientos y manuales de empresa, elaboración de informes, redaccion de cartas y propuestas, revisión y mejora de procesos y establecimiento de estandares de alta calidad que conlleven al desarrollo de equipos de alto desempeño.

En este sentido, sirva lo anterior como mi aval para ofrecerle mis servicios en lo que puedo brindar para su utilidad:

•    Organización de empresas:
    Descripciones de Cargos,
    Manual de Cargos,
    Manual de Normas y Procedimientos,
    Manual de la Organización
    Redacción de informes, articulos, cartas , etc.
•    En políticas de Mejoramiento Continuo:
    Implementación de la administración de gestión por objetivos (BSC).
    Coaching empresarial,
    Revisión y análisis de procesos para acciones de mejoramiento.
•    En Capacitación, Adiestramiento y otras:
    Abordo diversos temarios en relación a Atención al Cliente y Calidad de servicio.
    Actividades instructivas y motivacionales de impacto en el desempeño del grupo y sus individuos
    Desarrollo de cultura organizacional
    Manejo de temas adaptados a la necesidad de la empresa.

Patricia Salas Sanguinetti
Life Coach Certificado","rawText":"Sobre mi la responsabilidad, eficiencia, sentido común, acertividad y dar respuestas rápidas con sentido de propiedad y compromiso. Soy profesional en administración de empresas turísticas con 25 años de experiencia en exitosas organizaciones de atención al cliente, hotelería, alimentos y bebidas, turismo y salud, especializada en Recursos Humanos, Organización de Empresas, Mejoramiento Continuo con Diplomado y práctica en Gerencia General y certificada como Life Coach. Mi práctica me permite aportar experiencia en el desarrollo de manuales de cargo, manuales de normas y procedimientos y manuales de empresa, elaboración de informes, redaccion de cartas y propuestas, revisión y mejora de procesos y establecimiento de estandares de alta calidad que conlleven al desarrollo de equipos de alto desempeño. En este sentido, sirva lo anterior como mi aval para ofrecerle mis servicios en lo que puedo brindar para su utilidad: • Organización de empresas:  Descripciones de Cargos,  Manual de Cargos,  Manual de Normas y Procedimientos,  Manual de la Organización  Redacción de informes, articulos, cartas , etc. • En políticas de Mejoramiento Continuo:  Implementación de la administración de gestión por objetivos (BSC).  Coaching empresarial,  Revisión y análisis de procesos para acciones de mejoramiento. • En Capacitación, Adiestramiento y otras:  Abordo diversos temarios en relación a Atención al Cliente y Calidad de servicio.  Actividades instructivas y motivacionales de impacto en el desempeño del grupo y sus individuos  Desarrollo de cultura organizacional  Manejo de temas adaptados a la necesidad de la empresa. Patricia Salas Sanguinetti Life Coach Certificado","canEdit":false,"editUrl":"https://www.workana.com/freelancer/64f945c9f7ba373e92f0034b0cb9eb00/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Catara Servicios Culinarios C.A: Administradora. Empresa de propiedad familiar compartida, destacada localmente por la elaboración de postres para los mejores restaurantes de la isla y por llevar un restaurant de patio clandestino privado solo para clientes exclusivos bajo la filosofía de cocina de autor.
Salmed C.A: Empresa dedicada a la Medicina, prevención y Salud Ocupacional. Gerente de RRHH, Gerente General. Organizar el Departamento de RRHH e implementar procesos y procedimientos generales que no se llevaban previos a mi ingreso, armar equipos y planes de trabajo, establecer normas, políticas y estándares. Como Gerente General se incrementó más de un 70% la cartera de clientes. Se elevó la proyección de comercialización y de perspectivas de la empresa a niveles nacionales e internacionales. Se manejaron proyectos de alta envergadura que tuvieron un mayor impacto de resultados altamente positivos en la situación financiera de empresa.
Margarita International Village: Hotel. Gerente de Mejoramiento Continuo. Revisar, planificar y organizar procesos para la implementación de planes de mejoras que conllevaran principalmente a la mayor satisfacción de los huéspedes como la de los trabajadores. Elabore descripciones de cargo, manual de cargo, manuales de los departamentos de: A y B, Ama de Llaves, Recepción, Manual de la Empresa, Normas y políticas, documentos de contratación, entre otros. Conformación de los comités de salud y seguridad laboral. Reclutamiento y Selección de personal. Efectué cursos y capacitaciones en torno al conocimiento del hotel y toda la temática dirigidas a elevar la calidad de servicio. Ejecución del plan de adiestramiento anual e implementación manejo de un programa para 30 pasantes de hotelería y turismo.
Hilton Caracas: Corporación internacional de famosos hoteles. Departamento de RRHH. Coordinadora de Planes y Beneficios, Coordinadora de Capacitación y desarrollo. Planificar, organizar y ejecutar acciones para el adiestramiento, capacitación y desarrollo del personal del hotel para mantener altos niveles de cultura organizacional e intelectual que conllevaran al crecimiento de la empresa y su posicionamiento entre los mejores en el mundo por la calidad y alto desempeño de sus trabajadores.","rawText":"Catara Servicios Culinarios C.A: Administradora. Empresa de propiedad familiar compartida, destacada localmente por la elaboración de postres para los mejores restaurantes de la isla y por llevar un restaurant de patio clandestino privado solo para clientes exclusivos bajo la filosofía de cocina de autor. Salmed C.A: Empresa dedicada a la Medicina, prevención y Salud Ocupacional. Gerente de RRHH, Gerente General. Organizar el Departamento de RRHH e implementar procesos y procedimientos generales que no se llevaban previos a mi ingreso, armar equipos y planes de trabajo, establecer normas, políticas y estándares. Como Gerente General se incrementó más de un 70% la cartera de clientes. Se elevó la proyección de comercialización y de perspectivas de la empresa a niveles nacionales e internacionales. Se manejaron proyectos de alta envergadura que tuvieron un mayor impacto de resultados altamente positivos en la situación financiera de empresa. Margarita International Village: Hotel. Gerente de Mejoramiento Continuo. Revisar, planificar y organizar procesos para la implementación de planes de mejoras que conllevaran principalmente a la mayor satisfacción de los huéspedes como la de los trabajadores. Elabore descripciones de cargo, manual de cargo, manuales de los departamentos de: A y B, Ama de Llaves, Recepción, Manual de la Empresa, Normas y políticas, documentos de contratación, entre otros. Conformación de los comités de salud y seguridad laboral. Reclutamiento y Selección de personal. Efectué cursos y capacitaciones en torno al conocimiento del hotel y toda la temática dirigidas a elevar la calidad de servicio. Ejecución del plan de adiestramiento anual e implementación manejo de un programa para 30 pasantes de hotelería y turismo. Hilton Caracas: Corporación internacional de famosos hoteles. Departamento de RRHH. Coordinadora de Planes y Beneficios, Coordinadora de Capacitación y desarrollo. Planificar, organizar y ejecutar acciones para el adiestramiento, capacitación y desarrollo del personal del hotel para mantener altos niveles de cultura organizacional e intelectual que conllevaran al crecimiento de la empresa y su posicionamiento entre los mejores en el mundo por la calidad y alto desempeño de sus trabajadores.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/64f945c9f7ba373e92f0034b0cb9eb00/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"P. S. S.","companyId":619473,"companyHash":"64f945c9f7ba373e92f0034b0cb9eb00","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"VE","name":"Venezuela","class":"flag flag-ve","url":"https://www.workana.com/freelancers/venezuela?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"USD 4,00","isSet":true,"currency":"USD","amount":"4.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Redacción y Traducción"},"public":true,"clarificationText":"Formatos permitidos:
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