Carmen S. freelancer experto en Escritura de artículos, Servicio al Cliente, Traducción al Inglés

Carmen S.

Mantener a los clientes satisfechos y felices.

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Redacción y Traducción

Sobre mí
I’m a bilingual person. (Spanish, English); I’m a fast learner and able to adapt to changes; I’m proactive, creative, responsible and a dynamic person, I like teamwork; I have the ability of treating people and customers in a professional, polite and effective manner.
Historia laboral
    Discount Marketing: NSF, Account Executive, & Case Management Dept. In NSF, in charge of contacting Clients that were past due on their monthly payments; in Account Executive, inbound & outbound calls in regards to information on Clients’ Account; in Case Management, dealing with Clients that were passing through a legal situation such as sued, had summons, going through judgments, garnishment, etc. (2015-2017)
    Pacific Interpreters, SA: Customer Agent. In charge of attending calls from different USA customers, acknowledge the language requested, and provide the correct Interpreter. (2014-2015)
    COPA Airlines, Panama:  Passenger Service Agent.  In charge of attending customers at the counters of the Airport and also during the boarding of the flights. (2014)

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