Maria B. freelancer experto en Data Entry, Servicio al Cliente

Maria B.

Account Manager

Redacción y Traducción

Habilidades (Máximo: 5)
Sobre mí
Im a very self driven person and quick learner. Im a very organized person and willing to learn more each day. One of my main objectives is to finish my studies and get my degree. Im a very independent person and would love to work in a very friendly environment. I love to learn new topics each day and develop my skills.
Historia laboral
* NetFortris (Telecommunications): •Handle over 200 regional accounts. Also corporate accounts.
• Point of contact between client and company
•Organize meetings, conference and presentations for our corporate accounts.
•Receive escalations     
•Broadsoft M6 Admin platform handling:  (Create & Edit users/admin users,  creating ACD/HG, reporting, Build/Record Auto Attendants, NumberPlans, Fanouts, SIP Multiport handling, Bulk Provisioning, Mailbox Configuration, Feature assignment, SBC handling, hard forwarding)
•    Softphone Platform: (creating & edit users/admin, mobile integration, remote accessing, remote forwarding, reporting, E911 mapping)
•    X-medius Fax Server: (Building E-fax DID for incoming routing table, Inbound/outbound history access, editing/adding users, reporting)
•    Routing: ( Basic Routing/ switching configuration and troubleshooting) 
•    Cloud PBX Standard:  (Cisco POE Switching, Cisco or Polycom IP phones, Access to LD, Administrative portal)
•    TS/Configure Cisco 7965, 7960, Polycom 7937 and SPA.

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