-Delivery of SAM services for USD $123,400 per year, 15% above the objective.
-Sale of services through outsourcing to MCS for USD $170,000 per year, 30% more than the last FY.
-Customer satisfaction metrics of “Satisfied” at 90% or higher annually.
-Delivery of services according to the estimated budget in 99% of projects.
-Two-time winner of Partner of the Year for Latin America and two-time worldwide finalist, managing the SAM consultancy area.
-Development and management of outsourcing services to MCS, obtaining a growth of 298% more in FY13 than in FY12.
-Development of a new form of consultancy to support licensing sales through the execution of SAM, with a USD $60,000 increase in sales through agreement renewal.
-Pre-sale of infrastructure consultancy services based on the maturity analysis we perform with SAM, achieving direct sales of more than USD $500,000.
-50% increase in consultant productivity through the automation of processes and methodologies for the execution of SAM services.
-Creation and implementation of new sales strategies for infrastructure services.
-Guaranteeing optimal exploitation of Microsoft Licensing agreements through established processes and the definition of policies based on Microsoft’s T36 methodology, acting as Licensing Specialist.
-Design and implementation of a Balanced Scorecard with maintenance metrics that measure our competencies and experience in Microsoft technologies. We manage our certified professionals and publish the references of our projects, offers, Deployment Planning Services programs and cases of success, which we nominate to compete year after year as a strategic partner of Microsoft at the Latin American level.
Areas of expertise:
Delivery of consultancy services. As SAM manager, I have extensively developed the skills of Project management (times, scopes, costs) and team leader (consultants and project managers), achieving a balance between customers’ expectations and the delivery of solutions.
In Pre-Sales, the activities carried out are identification of opportunities, preparation of requirements, rating of opportunities, development of proposals and work scopes, presentation of proposals, negotiation of scopes and prices and the closing of proposals.