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Intento combinar mis mayores intereses y aptitudes laborales que son la tecnología, el desarrollo, el diseño, la administración junto a la gestión, la generación de nuevos proyectos y la comunicación a través de medios varios.

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Desde Marzo 2017 a Noviembre 2017. Soporte de Aplicaciones para producto Smart-ix. Carga de diversos casos de error del producto en sistema de tickets, análisis y resolución de incidentes para distintos clientes reconociendo prioridades y criticidad. Preparación de documentación destinada a interactuar con otros sectores de la compañía colaborando para la resolución de incidentes a cargo de otros sectores. Comunicación vía email y telefónica con clientes y Aseguradoras. Utilización de herramientas para consultas de bases de datos SQL: SQLDBX , Microsoft SQL Server Management Studio, herramienta de test SOAP. Seguimiento en implementación de nuevos clientes, configuración de usuarios para distintos clientes con diversas funcionalidades.

Oct.2014 – Sep.2016: Responsable. Implementación de Servidor y Servicio de Email Marketing para todos los productos de la empresa: Los Cipreses S.A. (Buquebus - Argentina, Uruguay y Chile), Ríos AR S.A. (Buquebus Turismo), BQB Seguros, Europcar S.A. Responsable en envíos de Campañas y Análisis de distintas promociones para todos sus productos. Preparación de imágenes por medio de distintos programas vectoriales y de retoque fotográfico, optimización, programación de plantilla para envío a través de archivos HTML Responsive. Optimización de Base de datos SQL, actualmente cercana a 500.000 usuarios. Todas tareas realizadas desde la provincia de San Luis para Buenos Aires y Santiago de Chile.

May.2013 - Oct.2014: Responsable de Soporte Técnico. Como proveedor de Servicios de Los Cipreses S.A. (Buquebus – Argentina y Chile), Ríos AR S.A. (Buquebus Turismo), BQB Seguros, Europcar S.A. a usuarios de toda la red de Buquebus en sus distintos puntos de venta incluyendo Chile, a usuarios de toda la red en modalidad Teletrabajo, a Call Center de Buquebus. Todas tareas realizadas en forma remota desde la provincia de San Luis. Configuración de accesos a la red por VPN (Cisco), Configuración de Internos para Call Center y otros sectores (Equipos Cisco), solución a problemas de Software en estaciones de trabajo.

Nov.2010 - May.2013. Encargado de Soporte Técnico a usuarios de toda la red de Buquebus en sus distintos puntos de venta incluyendo Chile, a usuarios de toda la red en modalidad Teletrabajo, a usuarios del Call Center de Buquebus, a equipos en los distintos Buques de la Flota. Cableado de red para distintos puestos de trabajo, configuración de Rourters para accesos vía Wireless o LAN. Configuración de accesos a la red por VPN (Cisco), Configuración de Internos para Call Center y demás sectores (Cisco), solución a problemas de Hardware y Software en estaciones de trabajo.

2008 - 2010. ICS Interoptics S.A. Técnico Especializado. Para Nortel Networks de Argentina – Ciena Argentina: Control de Certificaciones de Obras para proyectos en Argentina (Fibra Óptica para distintos Clientes). Control de certificaciones para obras en proyectos de otros países: Chile, Uruguay, Perú, Bolivia, Puerto Rico, EEUU y otros de América Latina (Óptica para distintos clientes). Reportes de avances de obra, Reporte de aceptaciones de obras. Gestión de Acceso del personal a clientes, documentación de autorización.
Control de Facturación de Departamento Installation & Commissioning de Argentina. Interacción con otros departamentos de distintos países para todas las tareas. Tareas de Comisionamiento de equipos de Telecomunicaciones (Redes DWDM - SDH) para distintos clientes: Telefónica de Argentina S.A. , Telefónica Móviles de Argentina S.A., Telmex de Argentina S.A., AMX S.A., Cablevisión S.A. (Anillos Ópticos en el AMBA y en distintas provincias de Argentina).

2005- 2008. Microtelco S.A. Técnico Especializado. Para Nortel Networks de Argentina: Control de Certificaciones de Obras para proyectos en Argentina (GSM y Óptica para distintos Clientes). Control de certificaciones para obras en proyectos de otros países: Chile, Uruguay, Perú, Bolivia, Puerto Rico, EEUU y otros de América Latina (GSM y Óptica para distintos clientes). Reportes de avances de obra, Reporte de aceptaciones de obras. Gestión de Acceso del personal a clientes, documentación de autorización.
Control de Facturación de Departamento Installation & Commissioning de Argentina. Interacción con otros departamentos de distintos países para todas las tareas.","rawText":"Desde 2003 a la actualidad Desarrollo, mantenimiento y actualización de sitios web, utilizando principalmente lenguaje PHP, MySQL, Java, Flash (Action Script), Maquetación con HTML5/CSS3 y uso de distintos programas vectoriales y de retoque fotográfico para logra un resultado óptimo. Desde Marzo 2017 a Noviembre 2017. Soporte de Aplicaciones para producto Smart-ix. Carga de diversos casos de error del producto en sistema de tickets, análisis y resolución de incidentes para distintos clientes reconociendo prioridades y criticidad. Preparación de documentación destinada a interactuar con otros sectores de la compañía colaborando para la resolución de incidentes a cargo de otros sectores. Comunicación vía email y telefónica con clientes y Aseguradoras. 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May.2013 - Oct.2014: Responsable de Soporte Técnico. Como proveedor de Servicios de Los Cipreses S.A. (Buquebus – Argentina y Chile), Ríos AR S.A. (Buquebus Turismo), BQB Seguros, Europcar S.A. a usuarios de toda la red de Buquebus en sus distintos puntos de venta incluyendo Chile, a usuarios de toda la red en modalidad Teletrabajo, a Call Center de Buquebus. Todas tareas realizadas en forma remota desde la provincia de San Luis. Configuración de accesos a la red por VPN (Cisco), Configuración de Internos para Call Center y otros sectores (Equipos Cisco), solución a problemas de Software en estaciones de trabajo. Nov.2010 - May.2013. Encargado de Soporte Técnico a usuarios de toda la red de Buquebus en sus distintos puntos de venta incluyendo Chile, a usuarios de toda la red en modalidad Teletrabajo, a usuarios del Call Center de Buquebus, a equipos en los distintos Buques de la Flota. Cableado de red para distintos puestos de trabajo, configuración de Rourters para accesos vía Wireless o LAN. Configuración de accesos a la red por VPN (Cisco), Configuración de Internos para Call Center y demás sectores (Cisco), solución a problemas de Hardware y Software en estaciones de trabajo. 2008 - 2010. ICS Interoptics S.A. Técnico Especializado. Para Nortel Networks de Argentina – Ciena Argentina: Control de Certificaciones de Obras para proyectos en Argentina (Fibra Óptica para distintos Clientes). Control de certificaciones para obras en proyectos de otros países: Chile, Uruguay, Perú, Bolivia, Puerto Rico, EEUU y otros de América Latina (Óptica para distintos clientes). Reportes de avances de obra, Reporte de aceptaciones de obras. Gestión de Acceso del personal a clientes, documentación de autorización. Control de Facturación de Departamento Installation & Commissioning de Argentina. Interacción con otros departamentos de distintos países para todas las tareas. 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