* Elekta (Medical Devices): Acting as Senior Project Manager for Brazil and others LATAM Countries.
Overseeing customer implementations, taking charge of implementations, providing guidance and support to customers as necessary with the aim of effecting a timely and successful implementation of devices and software and providing a single point contact to the customer. Responsible for meeting the company’s revenue goals.
* Ekantika (Management Consulting)
Managing the day-to-day operational and tactical aspects of multiple scale projects in different areas.
Review high-level deliverables across projects.
Controlling quality assurance in accordance with our methodology to ensure profitable and successful execution and customer satisfaction.
Managing scope and mitigating risk across projects.
Comparing financial data with practice and seeking ways to maximize revenue.
Analyzes profitability, revenue, margins, bill rates and utilization across projects.
Address elevated billing issues when they arise.
*Siemens (Business Process Consultant)
Senior Expert in Lean Manufacturing.
Head of Business Process Management team.
Applying a Lean Enterprise program in industry sector of Siemens Brazil.
Comprehensive Quality Management and Process Management systems.
Responsible for leading a process owner network within Industry Sector.
Establishment of Change Management Programs to foster the Excellence Culture within the company.
*Telefonica (Process Engineer)
Coordinating actions and definition of process improvements together with the Process Owners / Process Managers of all relevant processes (management, CRM, SCM, PLM and support). Ensuring the sharing experience in process between areas. Checking, optimizing, and acting in order to strengthen the processes management.
Coordinating joint activities with the QA (quality management).BPM expert level. Metrics and statistics analysis, specialized knowledge of specifications and conventions, expertise in methods and processes management, process management network covering several organizations, moderator profile and empathy, the ability to produce results in accordance with the hierarchical level.