Marcela V. freelancer experto en Traducción al Inglés, Transcripción, Corrección de textos, Asistente virtual, Servicio al Cliente

Marcela V.

Virtual Assistant, Translator, Transcriber.

5.00 / 5

Argentina
¿Qué es posición de perfil bronze?

Bronze es el segundo nivel de los freelancers de Workana. A medida que consigan más logros y ganen más proyectos, irán progresando hacia los niveles superiores. Leer más

Calificaciones de clientes (1)

Cliente privado Hace 6 meses

Proyecto privado
Sobre mí
HABLE EL IDIOMA DE SUS CLIENTES con Going Virtually.
SPEAK THE LANGUAGE YOUR CUSTOMERS SPEAK. Beyond Borders I Do It For You.
----------------------------------------------------------------------------------------------------¡Bienvenido a mi perfil!

Como Asistente Virtual Bilingue mi objetivo es ayudar tanto a emprendedores como a empresas a conquistar nuevos clientes y hablar el idioma que ellos hablan.

¿Cómo? Brindando servicios de traducciones -español <> inglés- corrección de textos en español, transcripciones al español, soporte de atención al cliente y asistencia virtual bilingue.

Durante mi trayectoria laboral me especialicé en la asistencia bilingüe y atención al cliente tanto en español como en inglés principalmente en empresas turísticas.

Me avalan más de 15 años de asistencia bilingüe tanto en Argentina como en el exterior y mi último gran proyecto laboral fue en la industria de cruceros (Royal Caribbean International & Holland America Line).

Mi trayectoria académica:
Me recibí de Traductora de inglés en 1998
Me recibí de Secretaria Ejecutiva en 2001.
Me recibí de Guía de Turismo en 2015.

Creo que mi  perfil laboral y académico se combinan armónicamente para formar parte des sus proyectos.

Gracias, Marcela.
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Welcome to my profile!

“Speak the Language your Customers Speak. Go global and forget about language barriers”. 

Upgrade your business experience hiring a BILINGUAL VIRTUAL ASSISTANT. A  VA is a powerful tool any entrepreneur or company would definitely have as part of its team.

My area of expertise is LINGUISTIC SERVICES together with CUSTOMER SERVICE.

I am enthusiastic about assisting you with translations, proofreading, transcriptions, customers service and virtual assistant.

I possess a strong background in the hospitality industry and I gained international experience in the cruise business at Royal Caribbean International & Holland America Line. I do think the combination of my academic background together with my work experience may become a promising contribution to your goals and projects.

Read me!

Expand you Business Horizons. I am a graduate TRANSLATOR, language pair: English Spanish. Let me help you land in new continents and conquer potential Spanish speaking clients. I will be happy to translate your website, newsletters, eflyers, promotional material, surveys, emails and more.

First impressions are everything! Before you print, post or send any brochures, fliers, menus, table tents, fact sheets, memos, promotional material, handouts, I will make sure they look immaculate. I render PROOFREADING services in Spanish to garantee the texts look pristine and flawless.

Stay current with a CONTENT WRITER: If you wish to delight your Spanish speaking audience with some interesting reading, count on me.  I can produce articles or short texts to accompany your newsletters to entertain and inform your readers with a persuading call to action.

Needing a TRANSCRIPTION into Spanish? I deal with any type of material: interviews, videos, tutorials, phone calls, WhatsApp audio messages, university lessons or any other of your interest to guarantee you get the original message.

¡Hola! ¡Hola! I am also a certified TEACHER of Spanish as a Second and Foreign Language. I enjoy teaching foreigners and I would be happy to have you in my virtual classroom. Language, culture and more is awaiting you.

Gain a competitive edge in global markets with a VIRTUAL ASSISTANT.  I stay at your disposal to join any project where my background can become a great value to your goals.

Be memorable with a CUSTOMER SERVICE EXECUTIVE. I will assist you to retain your customers or acquire new ones. I am a CS Executive with solid experience and I can be of your help to pamper your Latin clients and to deal with any of their queries successfully.

Grow your empire through outsourcing my services, your solutions. Contact me and I will be pleased to discuss your projects and be part of your team.
Thanks, Marcela Vela.
Historia laboral
FREELANCE BILINGUAL ASSISTANT AT GOING VIRTUALLY. WWW.GOINGVIRTUALLY.COM
MICE ASSISTANT. TRANSLATOR & PROOFREADER, TEACHER OF SPANISH TO FOREIGNERS
JULY 2014-PRESENT.
*2nd Experts Meeting on Psychiatry, Bariloche. Turismo Pecom-Pfizer Labs.
*9th International Seminar on Life Insurances & Retirement. Sheraton Hotel & Convention Center Buenos Aires.
* Annual Meeting on Neuropsychology &Psychopathology, Adineu.
* Teacher of Spanish as a Second and Foreign Language at Hola Bariloche, Academia Bariloche. La Montaña.

INTERNATIONAL CONCIERGE AT HOLLAND AMERICA LINE. USA.
WWW.HOLLANDAMERICA.COM MS VEENDAM& MS EURODAM
DECEMBER 2012- FEBRUARY 2014

In charge of the Global Guest Programme. Conducted welcome and departure briefing for Spanish speaking guests.  Translated and proofread onboard material to be distributed to the Spanish speaking guests. Translated information related to drills, safety issues and services onboard. I worked closely with other departments rendering oral translation services. I issued reports for the Shorex Department related to bookings and post cruise travel arrangements of the Spanish speaking guests.
I coordinated events for frequent cruisers, the mariners ‘Reception and brunch. Assisted the Cruise Director: prepared draft invitations for the Hotel Director’s approval, created invitations (between 800 and 1200), Updated RSVP list, supervised lounge arrangements and hosted the Mariners’ Ceremony and brunch. Post event clerical support: prepared reports to the Financial Department.
I had phone duties, assisted suite guests, prepared documents, letters and notices for Hotel Director’s approval and signature. Cashier duties, complaint resolution and follow up, lost & found inventory, assisted guests with lost luggage concerns, dealt with airlines. Promoted services onboard and sold tours.


GUEST SERVICES OFFICER AT ROYAL CARIBBEAN INTERNATIONAL. USA.
WWW.ROYALCARIBBEAN.COM, MAJESTY OF THE SEAS.
MARCH 2012 - OCTOBER 2012.
Front line duties, registered guests, screened phone calls, dealt with enquiries, complaints. Logged all guests’ requests. Handled cash transactions and reconciled a cash float on daily bases. Issued receipts, refunds, changed currency. Provided port information, sold land tours, assisted in post cruise arrangements.

OFFICE ASSISTANT AT JUNTA VECINAL PINAR DE FESTA -GOVERNMENT ORGANIZATION.
NOVEMBER 2011 - MARCH 2012
Administrative Secretary. Took payments. Logged transactions. Prepared weekly reports for the Board. Processed purchase orders according to guidelines. Maintained accurate records of supplies and inventory of office supplies. Prepared weekly expenses reports. Handled typing assignments. Handled email enquiries.


RESERVATION & SALES ASSOCIATE AT SOL DEL NAHUEL HOTEL, BARILOCHE, ARGENTINA.
WWW.SOLDELNAHUEL.COM.AR
MAY 2011 - SEPTEMBER 2011
Processed bookings, cancellations. Promoted and sold land & lake tours, transfers. Managed invoicing and billing processes. Took& logged payments. Dealt with vendors, filed invoices and logged data.

BUSINESS CENTER ASSISTANT AT LLAO LLAO HOTEL,BARILOCHE, ARGENTINA. WWW.LLAOLLAO.COM
JUNE 2010 - JANUARY 2011

SWITCHBOARD SUPERVISOR  AT LLAO LLAO HOTEL,BARILOCHE, ARGENTINA. WWW.LLAOLLAO.COM
JANUARY 2007 – MAY 2010

TELEPHONE OPERATOR AT LLAO LLAO HOTEL,BARILOCHE, ARGENTINA. WWW.LLAOLLAO.COM
SEPTEMBER 2005 - DECEMBER 2006

FRONT DESK AGENT AT TANGO INN HOSTEL, BARILOCHE, ARGENTINA. WWW.TANGOINN.COM
MAR 2005- AUG 2005

RECEPCIONIST AT LA ANGOSTURA HOTEL, VILLA LA ANGOSTURA, NEUQUÉN, ARGENTINA.
WWW.HOTELANGOSTURA.COM
JAN 2005 – MAR 2005

INTERNSHIPHOSTESS IN RESTAURANT AT LAS BALSAS RELAIS & CHATEAUX, NEUQUÉN, ARGENTINA. WWW.LASBALSAS.COM.
NOV 2004 - DEC 2004

AIRPORT SERVICE AGENT. PROSEGUR & SEARCH FOR UNITED AIRLINES. INTERNATIONAL AIRPORT OF EZEIZA. ARGENTINA.
AUG 1998 - SEP 2004


Referees at your disposal.
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Ranking

Workana: 5.893 de 884.077

Traducción y Contenidos: 1.348

Rankeado en Argentina: 174

¿Cómo mejoro mi posición?

Proyectos finalizados: 1

Posición del perfil: Bronze

Calificaciones de clientes 1

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