David A. freelancer experto en Servicio al Cliente, Management, Risk Management

David A.

Head of Quality Problem Management team at HSBC

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Programación y Tecnología

Sobre mí
Eight year successful experience over multiple IT functions experience managing projects and Problem Resolutions for IT servíces.
His experience is focused on make business and technical analysis in Financial companies.
He is met to ensure IT solutions. Met the higher Quality Standards in order to satisfy the customer needs.
Historia laboral
* HSBC (Servicios financieros): Active leader of Problem Management team
Cordinate HSBC IT Teams to develop final solutions to productive issues
Reporting of Problems and solutions to Senior Manager forums

* HSBC (Servicios financieros): Expert Level in Problem-Solving process into HSBC Mexico with Interaction to other countries like UK, HK, US and Brazil.

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