cursando direito na faculdade estacio de sa -facitec
Cpmbraxis S / A. - Net
Position: Analyst Infrastructure Full
Solid knowledge of software installation support, AD, configuration of points in switches, releases blocked points, solid knowledge in ITIL, good knowledge of hardware, release points in port security, management experience, problems, incidents, changes, SLA , SLM, asset management, configuration of enterprise systems such as (ICG, ORACLE, SIGMA), intermediate in JDE (web applications on corporate systems) Fixed problems in Windows and web systems, remote access tools (AUTOMATOS, TS, DSM), Troubleshooting Level II and Level III as interaction with Admredes, Network Management, Problem, Installation of software developers, programmers, tax department, accounting, corporate systems and the general configuration of them, good knowledge of ITIL certification (good practices in IT), good knowledge of procedures for ghost (Images of operating systems and software), Opening Called together with suppliers with hardware problems on machines NET, reporting in PivotTables in Excel reports development team as backlog, backlog of partners, expertise and experience as a Level III partner will control budgets, Access Linux.
Maxihost Hosting ltda
Period: 28/12/2007 to 19/08/2008
Position: Systems Analyst
Helped clients with problems of hosting and domain; Scans for errors and attacks client-server (dedicated and vps) by protecting and maintaining the smooth functioning.