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I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call. Thank you for your time—I look forward to learning more about this opportunity!

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Teletech
Plaza de la república 43 Col. Tabacalera. Del. Cuauhtémoc. C.P. 06030. México D.F.
Phone # 5128-2100.
From January 2012 till May 2017.
Position: Customer Service Representative (english and spanish).
Activities: Taking inbound calls for american customers regarding billing information and technical support. Charter and Dish Campaigns.

Telvista
Bolívar 38 Col. Centro. Del. Cuauhtémoc. C.P. 06000. México D.F.
Phone # 5130-0600.
From February 2010 till January 2012.
Position: Customer Service Representative (english and spanish).
Activities: Taking inbound calls for american customers sending money over the phone transactions. Western Union campaign.
Corporación ejecutiva jurídica S.C.
José Vasconcelos 37 Col. San Miguel Chapultepec.
Del. Miguel Hidalgo. C.P. 11850. México D.F.
Phone # 1084-0200.
From February 2008 till December 2009.
Position: Customer Service Representative (spanish).
Activities: Taking inbound calls regarding billing information for customers within Mexico. Bancomer campaign.

Del Toro Muñoz y Asociados S.C.
Soria 64 Col. Álamos.
Del. Benito Juárez. C.P. 03400. México D.F.
Phone # 1450-1000.
From June 2006 till January 2008.
Position: Customer Service Representative (spanish).
Activities: Taking inbound calls regarding billing information for customers within Mexico. Banamex campaign.","rawText":"WORK EXPERIENCE: Teletech Plaza de la república 43 Col. Tabacalera. Del. Cuauhtémoc. C.P. 06030. México D.F. Phone # 5128-2100. From January 2012 till May 2017. Position: Customer Service Representative (english and spanish). Activities: Taking inbound calls for american customers regarding billing information and technical support. Charter and Dish Campaigns. Telvista Bolívar 38 Col. Centro. Del. Cuauhtémoc. C.P. 06000. México D.F. Phone # 5130-0600. From February 2010 till January 2012. Position: Customer Service Representative (english and spanish). Activities: Taking inbound calls for american customers sending money over the phone transactions. Western Union campaign. Corporación ejecutiva jurídica S.C. José Vasconcelos 37 Col. San Miguel Chapultepec. Del. Miguel Hidalgo. C.P. 11850. México D.F. Phone # 1084-0200. From February 2008 till December 2009. Position: Customer Service Representative (spanish). Activities: Taking inbound calls regarding billing information for customers within Mexico. Bancomer campaign. Del Toro Muñoz y Asociados S.C. Soria 64 Col. Álamos. Del. Benito Juárez. C.P. 03400. México D.F. Phone # 1450-1000. From June 2006 till January 2008. Position: Customer Service Representative (spanish). Activities: Taking inbound calls regarding billing information for customers within Mexico. Banamex campaign.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/8e15811945a194bed8aafec57089ef34/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"M. F. G. L.","companyId":923208,"companyHash":"8e15811945a194bed8aafec57089ef34","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"MX","name":"México","class":"flag flag-mx","url":"https://www.workana.com/freelancers/mexico?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"MX$ 0,00","isSet":false,"currency":"MXN","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Redacción y Traducción"},"public":true,"clarificationText":"Formatos permitidos:
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Este último año 2021, hice algunas traducciónes de libros del inglés al español y diseñé sus portadas, incluyendo la traduciión de las mismas","rating":4.9100000000000001,"ranking":242,"position":{"position":"hero","next":null,"name":"Hero","description":"Hero es el máximo nivel de los freelancers de Workana. Nos enorgulleces. Tu experiencia, responsabilidad y profesionalismo hacen que te destaques, por eso tienes los mejores beneficios. ¡Sigue brillando! Leer más","explain":"El freelancer HERO ha llegado al nivel máximo en Workana. Si necesitas a un experto, no busques más. Un freelancer Hero ha demostrado que su talento, servicio y compromiso son excelentes. Trabajar con ellos es un placer. 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