Facundo M.

Event Configuration Technician at Ernst & Young

0 / 5

Argentina

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Rankeado: No está rankeado

Posición del perfil: Iron

Último login: Hace 3 años

Registrado: Hace 3 años

Sobre mí

Experience:
Work with other teams to reach the designated goal (Deployment, massive configuration, etc)
Manage a project in order to get all corresponding teams involved and generate a timeline to follow to achieve due date.
Work on server with high visibility for the customer and achieve the desire result.
Fluid communication with the customer.

Goals:
Achieve more professionalism every day.
Learn about all new technologies according to the business need.
Take corresponding courses to increase my skills.

Historia laboral

* Ernst & Young (Accounting): Responsible for developing, roadmap planning and maintaining the Enterprise System Management (ESM) tools providing reactive and proactive alerts that enable unscheduled disruption to IT services to be quickly identified. This also includes constantly training of the Infrastructure Monitoring team on the Enterprise System Management (ESM) tools. In addition the Event Configuration Technician L3 is a technical lead for specific products in the ESM toolset

Essential Functions of the job

- Ownership of the Enterprise System Management (ESM) solution including
- Planning & supporting of execution of assembling,
- Support on individual tool roadmap planning
- Patch verification
- Version verification
- Interface to tool vendor
- Level 3 support in the incident management process for these Enterprise System Management (ESM) tools - HP BTO
- Participation in the overall fine-tuning process and best practices / standards framework

Work with different Operating Systems (MS Windows, Linux, UNIX) and/or Networking (WAN, LAN, Firewall) and all associated services like Active Directory, DNS, File & Print, TCP/IP, and Routing protocols