Javier F. G. freelancer experto en CRM, CSS, HTML, JavaScript, Ventas

Javier F. G.

Consultor Salesforce.com

0 / 5


Programación y Tecnología

Habilidades (Máximo: 5)
Sobre mí
IT professional with over 3 years of experience in designing and building Salesforce.com CRM solutions .
Extensive knowledge of Salesforce.com implementation cycle.
Proficiency in Salesforce.com declarative features and configurations.
Skilled in Force.com and Web technologies: Apex, Visualforce, SOQL, SOSL, HTML, CSS, JavaScript.
Flexible, enthusiastic and project oriented team player with a strong work ethic, a positive attitude and solid communication and leadership skills
Active member of the Salesforce.com community, engaged at forums and groups (Salesforce developer groups São Paulo / North Spain, Success Salesforce.com Community).
Expertise: Certified Salesforce.com Developer, Administrator, Sales Cloud Consultant, Service Cloud Consultant. Project Management, System Arquitecture.
Historia laboral
CLOUD2B - São Paulo, BR
Main roles: Project delivery manager for Salesforce.com CRM implementations and Salesforce.com ISV (independent software vendor) partnership main developer.
- Identification of client’s business requirements including the design and optimization of business processes (sales, support, marketing, etc… ) and gap analysis.
- Documentation of business requirements into functional and technical designs and definition of KPIs.
- Configuration of the Salesforce.com application using declarative features including setup of business modules (account management, pipeline management, case management, etc.), creation of workflows, approval processes, custom objects, etc.
- Creation of test plans, including user acceptant test scripts and feedback management.
- Elaboration of metadata deployment plans, using Eclipse IDE, Salesforce Migration Tool and Change sets.
- Elaboration of data management plans, including data cleansing, formatting and importing into Salesforce.com.
- Development of user adoption strategies, including user training plans, communication plans, buzz material distribution, etc.
- Perform project management tasks, including planning and follow-up (Gantt diagrams, Status Report, etc.), risk management, scope management, and communication management.
- Development of custom code to extend Salesforce.com CRM functionalities, integrate systems and optimize UX (Apex classes, triggers and controllers, Visualforce pages, JavaScript codes, MVC Frameworks, SOAP Web Services, RESTful integrations).
- Elaboration and execution of our application development program, including app design, development, packaging and listing on the AppExchange - Salesforce.com app marketplace.

• Design, implementation and configuration of cloud-based applications using the Force.com (OEM) and Saleforce.com CRM (Enterprise Edition) platform, including requirements analysis, project management, custom code development, testing and support.
• Elaboration of business proposals for potential customers applying solutions in the cloud.
• Development and dissemination of technical knowledge.

• Collaboration in an international and multidisciplinary team for the development and installation of a technical documentation management system for ISBAN – a software development company for Santander Group.
• Design a new methodology for software development and change management for ISBAN.

• Analysis of the mobile phone frequencies bids in other countries to support the bidding strategy of Telefónica in Spain, contributing to winning bids for all mobile frequencies for a total of € 600MM.
• Analysis of regulatory impacts and new technologies to support the definition of the Telefónica Strategy regarding emerging technologies like cloud computing, LTE (4G) and net neutrality.

S&S Solutions - Madrid, ES
• Installation, configuration and maintenance of networks (LAN, WLAN).

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