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Diseño del manual de identidad.
Establecer procesos operativos, administrativos y de atención a clientes.
Contratación y capacitación de personal.
Manejo de inventarios.
Desarrollo de cartera de proveedores.
Estrategias de MKT y Redes Sociales para fidelizar clientes.
Monitoreo del cumplimiento de los procesos de operación y atención a clientes.

Asesor empresarial (Freelance) de Grupo B&B. Noviembre de 2017 – Julio 2018.
Actividades:
Evaluación y diagnostico de los procesos operativos en las áreas de: Administración, Operaciones y Ventas.
Implementación de plan de trabajo.
Diseño y reestructura de organigramas.
Implementación de los nuevos manuales de operación.
Reclutamiento de personal y formación de equipos de trabajo.
Capacitación a equipos de trabajo para la correcta implementación de los manuales operativos.
Auditoria de cumplimiento a las nuevas políticas operativas.

Representante, Freelance, de Ventas Latinoamérica. The Eco Flo (EEUU).
Junio de 2017 – Octubre 2018.
Actividades:
Generar citas vía telefónica e empresas susceptibles de servicios de optimización eléctrica, para los representantes de ventas de EcoFlo en Colombia, Colombia.

Director Operativo, Triskel Digital. Octubre de 2014 – Mayo 2017.
Actividades:
-Reclutamiento y capacitación del equipo de trabajo.
-Investigación de mercados para determinar las áreas de oportunidad y los nichos de mercado adecuados para la empresa.
-Desarrollo e implementación del plan de MKT para la empresa.
-Definir objetivos y establecimiento de los KPI´s.
-Diseño y desarrollo de las campañas digitales.
-CRM, SEO, SEM, CPC, CTR.
-Liderar el equipo de trabajo para el logro de objetivos.
-Análisis y entrega de resultados.

Ejecutivo Sr. TV Azteca, Mayo de 2010 – Octubre de 201.
Actividades:
Diseño de la estrategia de comunicación para clientes (OXXO, Liverpool, COMEX, Coca-Cola, Interceramic, entre otros).
Diseño de estrategias de RRPP para clientes fijos y potenciales.
Diseño de presentaciones de ventas para nuevos prospectos.
Diseño y organización de estrategias BTL
Planeación de la estrategia de ventas anual.
Cobranza por los servicios otorgados.

Director de Comunicación Social, Secretaria de Economía, Delegación Federal Veracruz, Junio de 2007 – Marzo de 2010 (2 años 10 meses).
Actividades:
Diseño de políticas y lineamientos para coordinar y orientar las acciones de difusión, comunicación y prensa, relacionadas con los programas de la SE y las entidades del sector económico
Análisis y proceso de la información que los diversos medios de comunicación emitían en relación a las actividades de la SE.
Diseño y producción de documentos radiofónicos, en vídeo y publicaciones relacionadas con los programas de la SE.
Diseño de programas de relaciones públicas con los públicos internos y externos de la SE.

ESTUDIOS Y CERTIFICACIONES
2014 Google Partner Expert (Enlace) impartido por Goobec.
2008 Diploma, curso “Propiedad Industrial” impartido por el OMPI (Organización Mundial de la Propiedad Intelectual).
2007 Diploma, Curso de Comercio Exterior Impartido por la UNAM.
2005 Lic. En Publicidad y Relaciones Públicas, Universidad Veracruzana.","rawText":"Gerente General Restaurante y Karaoke “La Guacamaya”. Agosto de 2018 -Enero 2020 Diseño del manual de identidad. Establecer procesos operativos, administrativos y de atención a clientes. Contratación y capacitación de personal. Manejo de inventarios. Desarrollo de cartera de proveedores. Estrategias de MKT y Redes Sociales para fidelizar clientes. Monitoreo del cumplimiento de los procesos de operación y atención a clientes. Asesor empresarial (Freelance) de Grupo B&B. Noviembre de 2017 – Julio 2018. Actividades: Evaluación y diagnostico de los procesos operativos en las áreas de: Administración, Operaciones y Ventas. Implementación de plan de trabajo. Diseño y reestructura de organigramas. Implementación de los nuevos manuales de operación. Reclutamiento de personal y formación de equipos de trabajo. Capacitación a equipos de trabajo para la correcta implementación de los manuales operativos. Auditoria de cumplimiento a las nuevas políticas operativas. Representante, Freelance, de Ventas Latinoamérica. The Eco Flo (EEUU). Junio de 2017 – Octubre 2018. Actividades: Generar citas vía telefónica e empresas susceptibles de servicios de optimización eléctrica, para los representantes de ventas de EcoFlo en Colombia, Colombia. Director Operativo, Triskel Digital. Octubre de 2014 – Mayo 2017. Actividades: -Reclutamiento y capacitación del equipo de trabajo. -Investigación de mercados para determinar las áreas de oportunidad y los nichos de mercado adecuados para la empresa. -Desarrollo e implementación del plan de MKT para la empresa. -Definir objetivos y establecimiento de los KPI´s. -Diseño y desarrollo de las campañas digitales. -CRM, SEO, SEM, CPC, CTR. -Liderar el equipo de trabajo para el logro de objetivos. -Análisis y entrega de resultados. Ejecutivo Sr. TV Azteca, Mayo de 2010 – Octubre de 201. Actividades: Diseño de la estrategia de comunicación para clientes (OXXO, Liverpool, COMEX, Coca-Cola, Interceramic, entre otros). Diseño de estrategias de RRPP para clientes fijos y potenciales. Diseño de presentaciones de ventas para nuevos prospectos. Diseño y organización de estrategias BTL Planeación de la estrategia de ventas anual. Cobranza por los servicios otorgados. Director de Comunicación Social, Secretaria de Economía, Delegación Federal Veracruz, Junio de 2007 – Marzo de 2010 (2 años 10 meses). Actividades: Diseño de políticas y lineamientos para coordinar y orientar las acciones de difusión, comunicación y prensa, relacionadas con los programas de la SE y las entidades del sector económico Análisis y proceso de la información que los diversos medios de comunicación emitían en relación a las actividades de la SE. Diseño y producción de documentos radiofónicos, en vídeo y publicaciones relacionadas con los programas de la SE. 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