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(Venezuela)
Abril 2014 a Febrero 2015
Diseño y gestión de indicadores: KPI's / Dashboard / Balance Scorecard.
Gestión de Administración de Beneficios al Personal a nivel nacional, como factor de retención en la organización.
Coordinación del Plan comunicacional interno (Comunicaciones Internas) alineado a la estrategia de Capital Humano.
Presentación de reportes a la Junta Directiva
Coordinación de programas y acciones para fortalecer la cultura organizacional.
Responsabilidad social corporativa: Principales procesos manejados: Actividades de Calidad de Vida (Integración de equipos, Culturales, recreativas, deportivas).
Implementación de un Canal de Atención inmediata al cliente interno "Contigo Capital Humano" mitigación del riesgo reputacional en redes sociales; otros beneficios no contractuales.
Responsable del Programa de Voluntariado Corporativo.
Atención directa a trabajadores con situaciones críticas de vivienda, salud, educación.
Personas a cargo: Directas = 7 e Indirectas = 6

Coordinador Atención Inmediata Capital Recursos Humanos en Banesco Banco Universal
noviembre de 2011 - mayo de 2014 (2 años 7 meses)
Diseño y gestión de indicadores en canales internos y redes sociales: medición de impacto reputacional en redes sociales vinculados a la gestión de RRHH: diseño de modelos de análisis (contenidos) tendencias, patrones, análisis de los distintos niveles del lenguaje y presentación de informes ante Junta Directiva.
Detección y atención temprana a situaciones laborales que puedan derivar en conflictividad laboral y afectación del clima organizacional.
Articulación con otras áreas de Capital Humano para la atención, gestión y resolución de estos casos.
Logro: Mitigación del impacto reputacional en un 99%
• Personas a cargo: 4

Consultor de Recursos Humanos
Banesco Banco Universal - Venezuela
octubre de 2006 - noviembre de 2011 (5 años 2 meses)
Diseño y desarrollo de programas de inversión social (Voluntariado Corporativo). Logro: en el 2009 se incrementó la participación en un 65% con respecto a 2008. En 2010 y 2011 se abrieron nuevas oportunidades de trabajo voluntario, para incentivar la participación de los trabajadores y su grupo familiar.
Diseño de programas e iniciativas para fomentar la adquisición de vivienda a empleados. Logro: conformación de indicadores corporativos.
Desarrollo y ejecución de programas de beneficios masivos (entrega de tarjeta electrónica para la adquisición del obsequio navideño a los hijos de los trabajadores). Logro: en 2009 se beneficiaron 6.000 trabajadores, con un índice de satisfacción de 8/10.
Manejo de bases de datos internas para la generación de estadísticas e indicadores.
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