Student Intern – Computer Services (HLGU), Hannibal, MO, U.S.A. January 2016 – May 2017
• Identified, troubleshoot problems related to hardware and software for students and employees.
• Installed and maintained network computers, printers, and other peripheral equipment.
• Installed, configured and supported Windows desktops and Mac desktops.
Student Worker – Library (HLGU), Hannibal, MO, U.S.A. January 2016 – May 2017
• Supported and managed computers in classroom and labs.
• Performed administrative duties.
CIS Department Assistant - CIS Department (HLGU), Hannibal, MO, U.S.A. January 2016 – May 2017
• Fixed, maintained and recycled computers for students and employees.
• Provided assistance for the director of Kids Robotic Camp.
IT Intern – Hannibal Regional Hospital, Hannibal, MO, U.S.A. May 2016 – July 2016
• Exposed and assisted in multiple areas in Hospital IT support, such as network, databases, web management, marketing, and security. Developed documentation for password reset process. Worked with the financial application and with a team member on interfaces.
Administrative Assistant – Deportes Nohe, Chihuahua, Chihuahua, Mexico. May 2013 – August 2013
• Handled and prepared confidential information and documents.
• Provided secretarial assistance. Including archives, letters, logs, delivery, and monetary checks.
• Carried out administrative and office duties, such as updating, registering, storing, photocopying, and archiving documents; answering the phone; and, handling mail.