Fabiane F. freelancer experto en Community Management, Contenido Web, Marketing Online, Redacción de artículos, Escritura - Viajes

Fabiane F.

Everything´s possible!

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Brasil
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Sobre mí
Sou profissional experiente com mais de 17 anos de atuação no mercado de viagens, turismo e intercâmbio como consultora, gerente comercial e, atualmente, como empreendedora.

Possuo  interesse em projetos para produção de marketing de conteúdo em português e inglês para agências de viagens, intercâmbio, hotéis, companhias aéreas e agências que promovam destinos.

Na condição de empreendedora, tenho desenvolvido minhas habilidades em marketing digital, produzindo website, campanhas de e-mail e administração de redes sociais. 

Acredito que minha forte orientação ao cliente, o comprometimento com a excelência na entrega dos serviços de qualidade e foco para atingir os melhores resultados me qualificam para colaborar com o sucesso do seu projeto.

Espero atender suas expectativas e aguardo seu contato.


FOR INTERNATIONAL CUSTOMERS:
First, it is an honor to apply for this project.
I am willing to produce marketing content in portuguese or english for travel and tourism companies, hotels, airlines, destinations and educational exchange agencies. 
Truly believe my customer service orientation and experience could qualify me for it. 
As an experienced professional I have been working in this market for more than 17 years. Throughout this time, I have worked as travel and educational agent, sales manager and now as entrepreneur. These experiences have allowed me to develop professional abilities, such as flexibility, focus on results and high quality standards.
As an entrepreneur I have developed digital marketing skills, producing website, e-mail marketing campaigns, managing social medias.
Currently,  I am attending college for the fourth year in Business Administration. I am also fluent in English and proficient in Portuguese as a native speaker. Back to 2008 I took a sabbatical in Canada where I lived for almost 02 years to improve my language skills, as result of this experience I have been certified by the Canadian Tourism Commission as a Canada´s Specialist. 
I truly appreciate to serve and help people, and it is my pleasure to learn and share knowledge with others. Finally, I am very committed to deliver high quality services, prioritizing efficiency in order to support my customer´s success.
Hope I meet your standard and expectation.
I really appreciate for this great opportunity and I look forward to hear from you soon.
Historia laboral
Working Experience:

2013 – 2014: CVC Viagens - Travel Agent – Guarulhos / Brazil
Responsibilities included:
•    Organizing domestic and international travel arrangements for clients including air, hotel, and ground transportation.
•    Providing unique and courteous bilingual assistance to international customers.

2012 – 2013: CI Central de Intercâmbio – Consultant - Guarulhos / Brazil
Responsibilities included:
•    Advising students about the most appropriate countries, programs and schools to learn a foreign language.
•    Attending fairs as an exhibitor: EduExpo and Salão do Estudante.
•    Providing all travel arrangements as booking course, accommodation, flight and train tickets.

2011 – 2012: Carlson Wagonlit Travel – Consultant – São Paulo / Brazil
Responsibilities included:
•    Providing services to corporate customers.
•    Supporting domestic and international travel arrangements for clients including air, hotel, and rent car.
•    Advising clients of international travel requirements, such as visas, passports and travel legal requirements.

2010 – 2011: Mundo Afora Turismo – Owner of Travel Agency - Porto Alegre / Brazil
Responsibilities included:
•    Prospecting new customers.
•    Building partnership with local companies.
•    Creating marketing campaigns.
•    Increased the company´s customer portfolio

2008 – 2010: Delta Hotels – Banquets Server - Kananaskis / Canada
Responsibilities included:
•    Providing prompt, efficient and courteous service to guests;
•    Setting up rooms for meetings and events;
•    Bartending and waiter services;
•    Maintaining a safe and sanitary work environment.

2006 – 2008: CVC Viagens - Sales Manager - Porto Alegre / Brazil
Responsibilities included:
•    Developing projects to increase sales;
•    Provide training for new employees;
•    Giving support to the sales staff;
•    Making sure all standards and procedures are followed;

Places I have been:
Argentina – Buenos Aires e Bariloche
Brazil – Bahia – Salvador, Morro de São Paulo e Porto Seguro
            Ceará – Fortaleza           
            Minas Gerais – Belo Horizonte e as Cidades Históricas           
            Paraná – Curitiba e Ilha do Mel
            Rio de Janeiro – Capital e Búzios           
            Santa Catarina - Florianópolis
Canada - Toronto, Montreal, Quebec, Ottawa, Calgary, Banff, Jasper, Lake Louise, Vancouver, Victoria e Whistler.       
Cuba – Havana e Varadero
United States - Nova York
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