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Excelente manejo de Excel, Word, transcripción de documentos, tablas dinámicas, elaboración de informes.","rawText":"Estudiante de Ingeniería Industrial. Soy organizada, comprometida; con capacidad y experiencia en servicio y atención al cliente.Con capacidad para trabajo en equipo y bajo presión. Proactiva y con la actitud para encaminar y desarrollar de manera oportuna y satisfactoria un proyecto asignado. Orientada a obtener excelentes resultados. En plena disposición para aprender y ejecutar acciones para el cumplimiento de proyectos. Excelente manejo de Excel, Word, transcripción de documentos, tablas dinámicas, elaboración de informes.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/ae70c6c5a50608b6f146a8fb9ffb6dbd/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Abajo mi experiencia:

Empresa: Azteca Comunicaciones Colombia
Cargo N° 2: Analista de Mercadeo
Funciones:  Gestión, control y seguimiento de gastos de la Vicepresidencia de Mercadeo.  Control del presupuesto mensual de la Vicepresidencia de Mercadeo.  Generación de reporte mensual de provisiones.  Generación y seguimiento de Solicitudes de Pedidos y Órdenes de compra en SAP.  Control y seguimiento de solicitudes de anticipos, reembolsos y Legalizaciones de gastos de los funcionarios del área.  Control de Caja menor.  Control y entrega de Merchandising a Ejecutivos comerciales y clientes.  Control y entrega de papelería para los funcionarios del área.  Apoyo en logística de eventos con clientes y manejo de Proveedores.

Cargo N°1: Analista de BackOffice Desarrollo de Negocios Funciones: o Generación de mapas a través del programa QGis, de cubrimiento de la red Azteca, para 617 Municipios del Proyecto Conexiones Digitales. o Elaborar y modificar cada una de las capas de los mapas, solicitados por las diferentes áreas involucradas. o Búsqueda y ubicación de zonas de cobertura requerida en los mapas. o Realizar la Georreferenciación de las preventas generadas en cada uno de los municipios. o Actualización y envío de reportes diarios de georreferenciación.

Gilat Colombia S.A. E.S.P
Cargo Nº 3: Services Coordinator Compartel Network (Junio de 2010 – Junio de 2013)
Funciones y Logros:
o Garantizar la Disponibilidad y funcionamiento de los puntos de Telefonía y Datos de la red. o Elaboración y seguimiento de Informes de Adecuaciones Locativas para proyectos TLC3. o Atender y tramitar los requerimientos de los administradores, en cuanto a envío de Insumos, reubicaciones y traslados de puntos Compartel. o Atención oportuna y seguimiento continuo para cierre de Tickets, que afecten la Disponibilidad de los puntos, en los proyectos manejados.
o Fidelización y comunicación continúa con los administradores de la red de Telefonía y Datos. o Atención oportuna a requerimientos de tipo administrativo, enviados por Interventoria o Ministerio de Tecnologías de la Información y las Comunicaciones.
** Experiencia en el manejo de personal, a nivel Nacional (150 personas).

Cargo Nº 2: Costumer Service Representative (Noviembre de 2008 - Mayo de 2010) Funciones y Logros: o Manejo de servicio al cliente. o Abastecimiento de productos de telefonía, tales como Tarjetas prepago, Pines y Recargas Virtuales. o Telemercadeo, actualización y seguimiento de bases de datos de Clientes continuos. o Seguimiento diario de Compras de Clientes (Distribuidores, Administradores de puntos de Telefonía y usuarios en general). o Seguimiento y cierre de Tickets de Mecanismos de Pago, (Tarjetas, Pines y Recargas). o Elaboración de conciliaciones e informes de ventas mensuales. o Seguimiento diario de Mecanismo de Pago para Puntos de Proyecto TIGO. o Estudio de clientes y posterior asignación de descuentos para compra de Mecanismos de Pago.

Cargo Inicial: Asistente Comercial (Junio de 2007- Octubre 2008) Funciones: o Manejo de Servicio al Cliente o Recolección, verificación y posterior registro de información de las tarjetas prepago para activar. o Manejo y control de Base de Datos, relacionada con el Plan de Activación de Tarjetas. o A través de la plataforma, realizar la respectiva activación de tarjetas entregadas a los administradores. o Realizar un continuo seguimiento en la distribución de Tarjetas Inactivas, por parte de los Caves de cada Zona del país. o Elaboración, análisis y entrega de informes mensuales al Contratista sobre avance activación de Tarjetas.

***Promovida a un cargo con mayores responsabilidades y funciones.","rawText":"Abajo mi experiencia: Empresa: Azteca Comunicaciones Colombia Cargo N° 2: Analista de Mercadeo Funciones:  Gestión, control y seguimiento de gastos de la Vicepresidencia de Mercadeo.  Control del presupuesto mensual de la Vicepresidencia de Mercadeo.  Generación de reporte mensual de provisiones.  Generación y seguimiento de Solicitudes de Pedidos y Órdenes de compra en SAP.  Control y seguimiento de solicitudes de anticipos, reembolsos y Legalizaciones de gastos de los funcionarios del área.  Control de Caja menor.  Control y entrega de Merchandising a Ejecutivos comerciales y clientes.  Control y entrega de papelería para los funcionarios del área.  Apoyo en logística de eventos con clientes y manejo de Proveedores. Cargo N°1: Analista de BackOffice Desarrollo de Negocios Funciones: o Generación de mapas a través del programa QGis, de cubrimiento de la red Azteca, para 617 Municipios del Proyecto Conexiones Digitales. o Elaborar y modificar cada una de las capas de los mapas, solicitados por las diferentes áreas involucradas. o Búsqueda y ubicación de zonas de cobertura requerida en los mapas. o Realizar la Georreferenciación de las preventas generadas en cada uno de los municipios. o Actualización y envío de reportes diarios de georreferenciación. Gilat Colombia S.A. E.S.P Cargo Nº 3: Services Coordinator Compartel Network (Junio de 2010 – Junio de 2013) Funciones y Logros: o Garantizar la Disponibilidad y funcionamiento de los puntos de Telefonía y Datos de la red. o Elaboración y seguimiento de Informes de Adecuaciones Locativas para proyectos TLC3. o Atender y tramitar los requerimientos de los administradores, en cuanto a envío de Insumos, reubicaciones y traslados de puntos Compartel. o Atención oportuna y seguimiento continuo para cierre de Tickets, que afecten la Disponibilidad de los puntos, en los proyectos manejados. o Fidelización y comunicación continúa con los administradores de la red de Telefonía y Datos. o Atención oportuna a requerimientos de tipo administrativo, enviados por Interventoria o Ministerio de Tecnologías de la Información y las Comunicaciones. ** Experiencia en el manejo de personal, a nivel Nacional (150 personas). Cargo Nº 2: Costumer Service Representative (Noviembre de 2008 - Mayo de 2010) Funciones y Logros: o Manejo de servicio al cliente. o Abastecimiento de productos de telefonía, tales como Tarjetas prepago, Pines y Recargas Virtuales. o Telemercadeo, actualización y seguimiento de bases de datos de Clientes continuos. o Seguimiento diario de Compras de Clientes (Distribuidores, Administradores de puntos de Telefonía y usuarios en general). o Seguimiento y cierre de Tickets de Mecanismos de Pago, (Tarjetas, Pines y Recargas). o Elaboración de conciliaciones e informes de ventas mensuales. o Seguimiento diario de Mecanismo de Pago para Puntos de Proyecto TIGO. o Estudio de clientes y posterior asignación de descuentos para compra de Mecanismos de Pago. 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