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H&R Block, Miami FL
01/2010 – 04/2014, Client Services Professional (Seasonal position)
    Provided general administrative support and customer service. Greeted customers, answered telephones, handled information requests, and resolved customer concerns and complaints. Managed waiting area, scheduled and confirmed appointments. Collected client payments in cash register.

Gulfstream Fueling, Miami FL
02/2010 – 03/2014, Office Assistant
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EDUCATION
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2020, Bookkeeping
2020, Virtual Assistant
- National Customer Service Association, USA
2018, Certified Customer Service Professional
- Miami Dade College, Miami FL
2018, Marketing and P.R. 2.1
- Penn Foster Career School
2015, Administrative Assistant
- University of Havana, Cuba.
1994, Bachelor of Arts","rawText":"Club Demonstration Services, Miami FL 03/2014 – Present, Sales Advisor  Carry out demonstrations to promote COSTCO products by providing samples to customers. Raise brand awareness, interact, engage and give advice to customers in their shopping experience. Explain product features and benefits to customers. Close sales with customers. H&R Block, Miami FL 01/2010 – 04/2014, Client Services Professional (Seasonal position)  Provided general administrative support and customer service. Greeted customers, answered telephones, handled information requests, and resolved customer concerns and complaints. Managed waiting area, scheduled and confirmed appointments. Collected client payments in cash register. Gulfstream Fueling, Miami FL 02/2010 – 03/2014, Office Assistant  Provided general administrative support to all office staff. Provided support to the Bookkeeping Department by preparing invoices to customers using QuickBooks software. Performed other bookkeeping tasks as necessary. Customer service and clerical work. Prepared documents in Microsoft Office applications. Greeted visitors, and handled information requests and customer issues. EDUCATION - Penn Foster Career School 2020, Bookkeeping 2020, Virtual Assistant - National Customer Service Association, USA 2018, Certified Customer Service Professional - Miami Dade College, Miami FL 2018, Marketing and P.R. 2.1 - Penn Foster Career School 2015, Administrative Assistant - University of Havana, Cuba. 1994, Bachelor of Arts","canEdit":false,"editUrl":"https://www.workana.com/freelancer/cb37b4d3472745ae7754c8dbd4b464f1/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"A. B. S.","companyId":1638236,"companyHash":"cb37b4d3472745ae7754c8dbd4b464f1","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"US","name":"Estados Unidos","class":"flag flag-us","url":"https://www.workana.com/freelancers/united-states?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"USD 9,00","isSet":true,"currency":"USD","amount":"9.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Soporte Administrativo"},"public":true,"clarificationText":"Formatos permitidos:
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