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-->    Support for Flextronics Global Finance Baan application.
Technical Knowledge
•    Baan ERP Finance Modules
-    Common Parameters        - General Ledger
-    AP / AR                - Order Management
-    Cash Management        - Central Invoicing
-    Warehousing             - Business Application Integration

-->    Support for Flextronics Global applications for direct and indirect business and materials.
Technical Knowledge
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•    Quality applications
•    SQL – Basic (Analysis view)
•    HTML – Basic (Analysis view)
•    SAP – GUI (Graphical User Interface)
•    Indirect Procurement System
•    Trade Compliance System (Import and Export)

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•    View the general background of the applications to detect where is the root cause and give the properly support to our customers.
•    Being involved in transitional projects for new applications to support and receiving and giving the properly training to engineers.
•    Focus on Customer service satisfaction
•    Work under Task - Ticket - Incident scheme
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•    Workshops and Kaizen projects
•    Professional documentation
•    Enterprise Portal:
-    User management for indirect and direct procurement purchasing
-    Internal and external customer support and troubleshooting
•    Microsoft Share Point
-    User management
-    Sites administration

Helpdesk Agent
-->    Support Flextronics Global and Local Users
Technical Knowledge
•    Service Desk Support
-    AD Accounts support
-    VPN and mobile users support
-    ERP support
-    First level application support
-    Windows issues
-    Security configuration and issues
•    Request fulfillment
-    AD accounts and groups
-    Baan ERP
-    SAP accounts
-    VPN access
-    Shared file server access

IT Buyer
-->    Support Flextronics Global and Local Users
    Technical Knowledge
•    Service Desk Support
-    Order placement
-    Inventory Management
-    Decreased costs and optimized supplier performances
-    SAP Purchasing System
-    Baan ERP IV and V

Personal Skills
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•    Proactive
•    Leadership
•    Sociable
•    Team Work
•    Goal oriented
•    Work under pressure
•    Good attitude
•    Perseverance","rawText":"Flextronics: Business Systems Analyst --> Support for Flextronics Global Finance Baan application. Technical Knowledge • Baan ERP Finance Modules - Common Parameters - General Ledger - AP / AR - Order Management - Cash Management - Central Invoicing - Warehousing - Business Application Integration --> Support for Flextronics Global applications for direct and indirect business and materials. Technical Knowledge • User management applications • Quality applications • SQL – Basic (Analysis view) • HTML – Basic (Analysis view) • SAP – GUI (Graphical User Interface) • Indirect Procurement System • Trade Compliance System (Import and Export) Other Activities as BSA: • Professional documentation, meeting the corporate standards for the procedures and troubleshooting steps. • View the general background of the applications to detect where is the root cause and give the properly support to our customers. • Being involved in transitional projects for new applications to support and receiving and giving the properly training to engineers. • Focus on Customer service satisfaction • Work under Task - Ticket - Incident scheme • User guides and procedures documentation • Cross training between internal teams • Lean Manufacturing • Workshops and Kaizen projects • Professional documentation • Enterprise Portal: - User management for indirect and direct procurement purchasing - Internal and external customer support and troubleshooting • Microsoft Share Point - User management - Sites administration Helpdesk Agent --> Support Flextronics Global and Local Users Technical Knowledge • Service Desk Support - AD Accounts support - VPN and mobile users support - ERP support - First level application support - Windows issues - Security configuration and issues • Request fulfillment - AD accounts and groups - Baan ERP - SAP accounts - VPN access - Shared file server access IT Buyer --> Support Flextronics Global and Local Users Technical Knowledge • Service Desk Support - Order placement - Inventory Management - Decreased costs and optimized supplier performances - SAP Purchasing System - Baan ERP IV and V Personal Skills • Excellent Customer Service focus • Proactive • Leadership • Sociable • Team Work • Goal oriented • Work under pressure • Good attitude • Perseverance","canEdit":false,"editUrl":"https://www.workana.com/freelancer/7cd1b5dc262d05316356c1e37514ff6b/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. Elige lo aspectos más relevantes de cada posición, qué aprendiste y qué lograste, y todo lo que ayude a entender el camino de tu historia profesional."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Agregar a lista","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"A. O.","companyId":590101,"companyHash":"7cd1b5dc262d05316356c1e37514ff6b","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"Ninguna calificación todavía","average":0,"ratingText":"Ninguna calificación todavía"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Perfil público"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Perfil de Agencia"}},"phone":{"text":"Número de teléfono:","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"MX","name":"México","class":"flag flag-mx","url":"https://www.workana.com/freelancers/mexico?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Valor hora:","rate":"MX$ 0,00","isSet":false,"currency":"MXN","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer experto en Soporte Administrativo"},"public":true,"clarificationText":"Formatos permitidos:
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