* ECI Development, Ltd. (Real Estate) Oct 2017 to June 2018
Assist the VP of Sales & Marketing, create emails using Hubspot, updating documents, landing pages and web pages, handle email accounts, assist the IT department with organizational email accounts, present weekly report of Marketing data, organize sales and marketing meetings, taking notes and let the team know about the updates and recording of every meeting, coordinate and get quotation for different tours in Nicaragua.
* Genco S.A. (Import & Export) January 2016 to Oct 2017
Coordinate units for cargo in time and form, review of cargo documents, coordinate delivery of cargo to final destination, in time and form, creation and tracking of orders to suppliers located in the United States, South America, China. Translation of letters, certificates, service manuals, catalogs, quotes for government bids, payment to suppliers, quarterly report and direct customer care in a cordial and educated way.
* SALES SUPERVISOR • IMARA PUBLICIDAD •
Creation of sales forecasts, database management, order placement, proforma review, visits to customers and suppliers, updating client portfolio, searching and choosing distribution and sales channels, investigate, suggest and develop promotional plans: gifts, offers, exchanges, discounts, bonuses, etc. Train and seek advice on specific tasks, analyze and organize the times and movements of routes and sales areas, analyze or study and obtain the appropriate sales routes and allocate the exact number of vendors, create training programs and indoctrination for the whole sales force, recruiting vendors.
* CUSTOMER SERVICE REPRESENTATIVE • SITEL NICARAGUA • JUNE 2011 – FEBRUARY 2013
Communicate with North American entrepreneurs with the objective of offering outsourcing services to the company, marketing the products and services at an international level, providing technical support, complying with the retention process of clients.
* BANKING EXECUTIVE• CITIBANK • APRIL 2009 – MAY 2011
Communication with customers of the institution whether a natural or legal person, responsible for public and private companies that have a bank account, update relevant information of such institutions, giving credit card request form, offering financial services and products.