Retro Z. A. C. freelancer experto en Database, Edición, Corrección de textos, Servicio al Cliente, Data Entry

Retro Z. A. C.

Proposal Development Specialist at Xerox

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Soporte Administrativo

Sobre mí
We are the heart of your day-to-day operations and the soul that can help keep your office moving forward. We believe that time is precious and anything that frees up time and keeps the business moving ahead is extremely valuable.

We offer a full range of admnistrative and executive support including medical billing, transcription, order placement, email handling, translation of documents, PDF conversions, mass mailings, PowerPoint presentations and so much more. There is no job too big or small for this team.

•    Microsoft Word (Advanced)
•    Microsoft Excel (Advanced)
•    Microsoft PowerPoint (Advanced)
•    Microsoft Works (Advanced)
•    Microsoft Outlook (Advanced)
•    Microsoft Access (Intermediate)
•    Customer Excellence
•    Success driven; Independent
•    Bilingual/Bicultural: English; Spanish
Historia laboral
I am a highly organized and detail-oriented administrative and executive support professional with 20+ years' experience providing thorough and skillful administrative support to senior executives. Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. An independent and self-motivated professional with excellent research and writing skills; proven ability to grow positive relationships with clients and customers alike.

I have a degree in Computer Science and currenlty pursuing a second degree in Health Information Technology Management at DeVry University.

Core Competencies:

- PDF Conversions (Word, Excel, PowerPoint)
- Expert brand advocate
- Excel call list building (and management)
- Excel list clean-up and data entry
- Website editing and management
- Database management and cleansing
- Typing speed: 70-75 wpm
- Medical transcription and terminology (English and Spanish)
- Strong organizational skills
- Excellent interpersonal communication
- Strong oral and written communication skills
- Highly personal and hosting skills for major clients and investors
- Ability to multi-task in a fast paced environment
- Information collection and management
- Confidentiality and reliability
- Issue resolution
- Process improvement
- Proofreading

Training experience:

- The Superstar Admin: Microsoft Tricks and More (2014)
- Tips, Tricks and Shortcuts (2013)
- The POWER of Microsoft Excel: Must Know Tricks and Shortcuts (2013)
- Maximize: Effective ways to sell (November 2010)
- 10 Ways to Improve Customer Loyalty: What Can You Do Better? (2005)
- Customer Service vs. Customer Excellence: Yes, there IS a difference (2006)

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