* Cerveceria Regional (Food & Beverages): • Provide thorough Payroll and HR Systems support and problem resolution for Human Resources costumers.
• Designed Service Catalog based on ITIL framework.
• Manage HR Systems Requests for Change.
• Implemented HRIS continuity plan.
• Managed underpinning contracts with third parties vendors.
• Managed ongoing maintenance and up gradation of HR/Payroll System.
• Strong understanding of HR system database and interfaces.
• Serve as key liaison between functional customers and technical resources on major projects and maintenance to define and document system requirements.
• Assisted HR project team with technical issues related to the HRIS.
* Cervecería Regional (Food & Beverages)