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Como líder de desarrollo de un área muy dinámica que recibe solicitudes express y que deben implementarse en tiempo record, es necesario que también nos encarguemos de la gestión de la solicitudes directamente con el cliente (Negocio TMV) por lo que nuestro papel de líder se extiende a gestores de la demanda pero solo del área de requerimientos express.

Como gestor de la demanda:

- Recibir y analizar la factibilidad de los requerimientos por parte del cliente interno (Negocio), realizando propuestas para la implementación de los mismos.
- Llevar a cabo reuniones de consultoría con el negocio para evaluar y proponer nuevas características del sistema que satisfagan las necesidades del mismo.
- Planificar y garantizar cada una de las fechas de salida a producción con las distintas áreas involucradas (Testing, nosotros como desarrollo de la configuración, y otras áreas de desarrollo dueñas de distintos aplicativos).
- Gestionar la certificación de los requerimientos.
- Realizar los avances en Remedy de los distintos requerimientos que han sido planificados.

Como líder de desarrollo:

- Gestionar con los proveedores el desarrollo nacionales e internacionales de los nuevos requerimientos según su prioridad.
- Garantizar los tiempos de entrega para no afectar la planificación.
- Garantizar la calidad de los desarrollos.
- Atender y resolver las incidencias de testing.
- Atender y resolver los casos Help Desk (afectaciones de producción).
- Desarrollar requerimientos puntuales de alto impacto.
- Gestionar con el área de gestión de cambios la ventana para ejecutar el control de cambio y pasar al ambiente productivo.

Los desarrollos y configuraciones generalmente se realizan a nivel de bases de datos ORACLE (packages, stored procedures y tablas).

Puedes ver mi historial completo aquí:
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