System Consultant Sr. Analyst
September 2010 – Present / Company: Xerox Business Services de Mexico, S.A. de C.V.
Project: Knova Application (Knowledge Management Software)
Summary: Administration tasks and troubleshooting for Knova application (Knowledge Management Software).
MS-SQL server, Eclipse for Java, Office (Word, Excel, Access, etc.), Service Center, Quality Center, Netbeans, Launch4j, jd-gui-1.4.0.jar decompiler, jdbc.
May 2010 – Sep 2010 / Company: Xerox Business Services de Mexico, S.A. de C.V.
Elicitation of data, analysis and create technical documentation for the reports requested by the clients.
April 2008 – May 2010 / Company: Xerox Business Services de Mexico, S.A. de C.V.
Elicitation of data to complement the documentation related to applications and to verify if this new requirement is only related to the settings of the applications or creating a new development.
MSQL, Quality Center, Sybase