* Itaú Unibanco: Software analysis, development, maintenance and testing in COBOL/BATCH/DB2 language for the Private Pension sector of the Bank. Requirements gathering.
Responsible for analysis and correction of bugs and processes to reduce ABENDs in routines. Batch processing monitoring. ABENDs solution in production environment.
Perform troubleshooting of trouble tickets opened on Lotus Notes and IBM Maximo tools for specific corrections of errors in processes and/or lack of functionality.
Focal point of internal customer’s services.