Hector G. G. R. freelancer experto en SAP, Microsoft Excel, Traducción

Hector G. G. R.

Learn, teach, help & succeed together.

0 / 5

Mexico

Traducción y Contenidos

Habilidades (Máximo: 5)
¿Qué es posición de perfil bronze?

Bronze es el segundo nivel de los freelancers de Workana. A medida que consigan más logros y ganen más proyectos, irán progresando hacia los niveles superiores. Leer más

Sobre mí
Soy una persona emprendedora a quien le gustan los retos y superar esos cada vez que los logro.
Historia laboral
2010-Present    TATA Consulting Services    Zapopan, Jalisco
BPO Team Lead (1 yr)
    F&A – Manage all Distributor & Fulfillment Rebates, BDF, GIP, Acct Set-Up, Customer Master Data, Contract Admin.
    Managed to bring backlog down from $9MM with JDE & after SAP implementation from $11MM to being current.
    SAP & SAP BW
    JDE
    Excel
    Lean- Six Sigma
    Word

BPO Team Lead (2 yrs ) and Associate (3 yrs)
     Banking, mortgage, P&C.
    Customer accounts maintenance, delivery, updates, email requests, deposits and withdrawls.
    Creation of macros to facilitate work.
    Word
    Excel

2009-2010    iGate Global Solutions    Zapopan, Jalisco
S2
    Help customers manage their accounts.
    Transfers.
    Online assistance
    Payments & payment arrangements
    Foreclosures

2008-2009    Teletech    Tlaquepaque, Jalisco
Customer Service Representative II
    Help customers manage their accounts.
    Transfers.
    Online assistance as well as by e-mail.

2007-2008    ServiNext (HP & SUN Microsystems)    Puebla, Puebla
Customer Relations/Incident Manager for South America & Caribbean
    Authorize service to equipment.
    Warranty extensions.
    Online assistance as well as by e-mail.
    Caribbean contact for English speakers.
    DHL/UPS/FedEx contact.

2005-2007    MAC (ECLA SA de CV)    GDL, Jalisco
Assistant Manager/Manager
    Place orders.
    Manage Schedules.
    Inventory.
    Make-Up.

2003-2005    Macy’s West    Modesto, CA
Personal Shopper/Brand Specialist
    Place orders.
    Manage Schedules.
    Inventory.
    Call customers when new designs would come, shopping for them.
    Projection of sales
    Merchandising
2002-2003    Sears    Modesto, CA
Assistant Supervisor/Stock/Sales
    Verify orders were placed as according to sales.
    Manage sales associates schedules.
    Inventory for shoe stock room.
    Call customers when new designs would come, shopping for them.
    Projection of sales
    Merchandising
2001-2002    NCLUSD (School District)    Newman, CA
Translator/Clerical/Administrator
    School attendance records.
    Permission slips.
    Mail receiving and replying.
Contratar

Rankeado: No está rankeado

Posición del perfil: Bronze

Último login: Hace un año

Registrado: Hace un año