March 2016 to date.
I work for this Russian company as a Freelancer Translator. I translate the incoming and outgoing emails, from English to Portuguese and vice versa. They have many game apps, and I translate the emails from/to Brazilian users. Also I translate and create the predefined answers for agents to be use in cases they deem necessary.
December 2011 - April 2018.
Online games website and applications for mobile devices.
Position: Subscribers´claims analyst in Customer Service Department
Analyze and manage subscribers´claims on collections via email in Spanish, Portuguese and English
Translate web content from Portuguese to Spanish
October 2010 - September 2011
Matchmaking site with web domains throughout Latin America
Position: First three months worked in Customer Service Area via e-mail in Spanish
Remaining eight months as a Product Analyst in Product Area
Analyzed and managed Excel spreadsheets with registers of the site movements
Prepared monthly Power Point presentations on the site status
Improved and developed new tools within the site
Made translations from Portuguese to Spanish and English and vice versa