Network Operations Engineer
Company NameKIO Networks
Dates EmployedNov 2016 – Present Employment Duration8 mos
LocationMexico City Area, Mexico
-Monitoring Long Distance National Transport Network.
-Maintenance, Troubleshooting, Operation and Configuration of transport critical mission services, based on EoMPLS-IP, EoMPLS-TP, EoSDH, SDH, EoWDM technologies from different manufacturer: CORIANT/TELLABS, ECI, CIENA, ORKIT CORRIGENT, RIVERSTONE, RAISECOM, TEJAS NETWORKS.
-Attention to National/International Customer
-Technical Support and Trouble Ticket solutions.
-Teamwork and continous learning in order to get stronger networking skills
Dates EmployedJan 2016 – Jun 2016 Employment Duration6 mos
-Technical Support and Troubleshooting to end user.
-Microsoft Windows Operating System knowledge and customer support.
-Internal Enterprise Network Management, with Fortinet FortiGate Firewall Platform and Cisco Meraki Devices, Inventory Management and Hardware Assignment.
-Personal Computer Hardware and Software Repairment.