Experience in definition, homologation; implantation and project management. Agility in presentation, internal and external meetings. Knowledge in Installation, configuration and Windows, MSOffice, Outlook, Internet and MSProject user navigation. Notion in LAN/WAN network and its devices (Hub, Router, Switch, Modem, etc) and protocols. Excelent relationship between internal and external customers. Survey and analysis of system requirements: operational flow, format of files, messages, database and data importation and exportation. Processes restructure: optimization and process improvement, support and production automation. Good perception to analyze and solve issues in production and homologation environments. Knowledge in Cisco routers, SQL database, and test homologation.
Specialist in Quality Assurance area. Test Case creation, execution, homologation.
Wordpress web site creation. Adwords configuration and management.
Specialties: adobe photoshop, aldus pagemaker, call center, ccna, corel draw, customer support, documentation, dos, english, erp, internet software, languages, macromedia director, microsoft access, microsoft excel, microsoft office, microsoft windows, microsoft word, network administration, reports, spanish, systems analysis, teaching, technical support, technical training, visual basic, web site production, workshops, adwords, wordpress, test certification, quality assurance.