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Director de Operaciones Febrero 2015- Noviembre 2015 AGC Especializados Call Center Bogotá, Colombia Funciones Principales: • Reclutamiento y Selección de personal. • Capacitación de personal. • Coordinar campañas de Ventas, Cobranzas, Atención al Cliente. • Realizar actividad...","shareText":"Profesional Independiente, Freelancer #HechoEnLatam para lo que necesites :). 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Datos Personales
1.    Nombres y Apellidos: Ramón Ignacio Ruiz Terife
2.    Fecha de Nacimiento: Agosto 18, 1986

Formación Académica
1. Licenciado en Administración de Empresas en Australian Institute of Business (AIB) Trinidad 2009-2013
2. Cursos de Sabre Travel Network Básico y Avanzado 2012
3. Curso de Counter de Aviación y Turismo en La Universidad Le Cordon Bleu 2012
Experiencia Laboral
1. Supervisor Ventas Call Center
Marzo 2016- Mayo 2016
Next University
Bogotá, Colombia
Funciones Principales:
•    Coordinar grupo de ventas
•    Realizar monitoreo en las llamadas de los asesores
•    Realizar entrenamiento progresivo a los asesores.
•    Realizar estrategias para ayudar en el cumplimiento de métricas.

2. Director de Operaciones
Febrero 2015- Noviembre 2015
AGC Especializados Call Center
Bogotá, Colombia
Funciones Principales:
•    Reclutamiento y Selección de personal.
•    Capacitación de personal.
•    Coordinar campañas de Ventas, Cobranzas, Atención al Cliente.
•    Realizar actividades administrativas.

3. Asesor Comercial
Agosto 2013- Agosto 2014
Firma de Contadores
Caracas, Venezuela
Funciones Principales:
•    Consecución y Mantenimiento de cartera de clientes.
•    Brindar asesorías a los clientes.
4. Supervisor de Departamento de Reservaciones
Mayo2007 -Agosto 2009
Eurobuilding Hotel & Suites Caracas
Caracas, Venezuela
Funciones Principales:
•    Coordinar un grupo de empleados de 13 personas.
•    Manejo de página web y clientes corporativos.
•    Realizar reportes del Departamento.
•    Manejo de quejas y reclamos.
5. Pasantías:
- Courtyard by Marriott Trinidad Enero- Marzo 2011
- Courtyard by Marriott Trinidad Mayo-Julio 2011
Funciones Principales:
•    Brindar asistencia en las áreas de Contabilidad, Reservaciones, Recepción, Alimentos y Bebidas.
Idiomas
-    Español fluido oral y escrito
-    Inglés fluido oral y escrito

Conocimientos
1. Microsoft Office: Word, Excel, Power Point, Publisher.
2. Opera
3. Sabre Travel Network
4. Micros Fidelio
5. Salesforce","rawText":"CURRICULUM VITAE Datos Personales 1. Nombres y Apellidos: Ramón Ignacio Ruiz Terife 2. Fecha de Nacimiento: Agosto 18, 1986 Formación Académica 1. Licenciado en Administración de Empresas en Australian Institute of Business (AIB) Trinidad 2009-2013 2. Cursos de Sabre Travel Network Básico y Avanzado 2012 3. Curso de Counter de Aviación y Turismo en La Universidad Le Cordon Bleu 2012 Experiencia Laboral 1. Supervisor Ventas Call Center Marzo 2016- Mayo 2016 Next University Bogotá, Colombia Funciones Principales: • Coordinar grupo de ventas • Realizar monitoreo en las llamadas de los asesores • Realizar entrenamiento progresivo a los asesores. • Realizar estrategias para ayudar en el cumplimiento de métricas. 2. Director de Operaciones Febrero 2015- Noviembre 2015 AGC Especializados Call Center Bogotá, Colombia Funciones Principales: • Reclutamiento y Selección de personal. • Capacitación de personal. • Coordinar campañas de Ventas, Cobranzas, Atención al Cliente. • Realizar actividades administrativas. 3. Asesor Comercial Agosto 2013- Agosto 2014 Firma de Contadores Caracas, Venezuela Funciones Principales: • Consecución y Mantenimiento de cartera de clientes. • Brindar asesorías a los clientes. 4. Supervisor de Departamento de Reservaciones Mayo2007 -Agosto 2009 Eurobuilding Hotel & Suites Caracas Caracas, Venezuela Funciones Principales: • Coordinar un grupo de empleados de 13 personas. • Manejo de página web y clientes corporativos. • Realizar reportes del Departamento. • Manejo de quejas y reclamos. 5. Pasantías: - Courtyard by Marriott Trinidad Enero- Marzo 2011 - Courtyard by Marriott Trinidad Mayo-Julio 2011 Funciones Principales: • Brindar asistencia en las áreas de Contabilidad, Reservaciones, Recepción, Alimentos y Bebidas. Idiomas - Español fluido oral y escrito - Inglés fluido oral y escrito Conocimientos 1. Microsoft Office: Word, Excel, Power Point, Publisher. 2. Opera 3. Sabre Travel Network 4. Micros Fidelio 5. Salesforce","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f5e4d183cd5008c93e865bdbde9a796d/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Experiencia Laboral
1. Supervisor Ventas Call Center
Marzo 2016- Mayo 2016
Next University
Bogotá, Colombia
Funciones Principales:
•    Coordinar grupo de ventas
•    Realizar monitoreo en las llamadas de los asesores
•    Realizar entrenamiento progresivo a los asesores.
•    Realizar estrategias para ayudar en el cumplimiento de métricas.

2. Director de Operaciones
Febrero 2015- Noviembre 2015
AGC Especializados Call Center
Bogotá, Colombia
Funciones Principales:
•    Reclutamiento y Selección de personal.
•    Capacitación de personal.
•    Coordinar campañas de Ventas, Cobranzas, Atención al Cliente.
•    Realizar actividades administrativas.

3. Asesor Comercial
Agosto 2013- Agosto 2014
Firma de Contadores
Caracas, Venezuela
Funciones Principales:
•    Consecución y Mantenimiento de cartera de clientes.
•    Brindar asesorías a los clientes.
4. Supervisor de Departamento de Reservaciones
Mayo2007 -Agosto 2009
Eurobuilding Hotel & Suites Caracas
Caracas, Venezuela
Funciones Principales:
•    Coordinar un grupo de empleados de 13 personas.
•    Manejo de página web y clientes corporativos.
•    Realizar reportes del Departamento.
•    Manejo de quejas y reclamos.
5. Pasantías:
- Courtyard by Marriott Trinidad Enero- Marzo 2011
- Courtyard by Marriott Trinidad Mayo-Julio 2011
Funciones Principales:
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